Virtusa Corporation
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    Crisis Management Services

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Global(en) Germany(de)
solution

Humanize your crisis response

through intelligent process automation

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  3. RPA Crisis Response
Banking and Financial Services Digital Process Automation

This crisis impacts the global economic landscape at an unprecedented scale, with long-lasting implications that are yet to unfold. The downstream impact on business is difficult to predict at this time.

Whatever the effect on the enterprise is in the long-term, being adaptive and efficient will give organizations the best chance to flourish. Leaders are employing many strategies to get nimble, and automation is a crucial lever in delivering immediate value.

Virtusa provides intelligent process automation (IPA/RPA) services that deliver efficiencies for our clients across business functions from customer-facing front-office processes, to improving straight through processing, and increasing shared services capacity in focus areas like human resources, legal, finance and accounting.

How can Virtusa help you?
How can Virtusa help you?
  • Engage Expert Resources: Certified automation experts who are experienced in industry-leading tools, such as BluePrism, UIPath, Automation Anywhere, OCR/HCR and chatbot platforms are equipped to work from home across the globe.
  • Implement our AI accelerators: Leverage our AI/ML model workbench solution with pre-built machine learning models to accelerate training for new use cases.
  • Leverage our Command Center Framework to monitor work-from-home productivity: Assist organizations to track and monitor remote, distributed teams and assess bottlenecks and SLA adherence across disparate automated applications with our vBrain platform.

Virtusa has helped its clients achieve significant cost savings by implementing intelligent automation in the following ways:

  • Maintains the quality of the customer experience during high call volume periods, by increasing the efficiency of call center agents with attended bots on each agent’s desktop. The bot eliminates redundant tasks, cross-references disparate systems, and provides intelligent guidance to your agents (Reduced average handling time by 30%, increased first call resolution by 22% and reduced FTE costs by 27%).

  • Supports over-burdened HR departments through conversational AI services that answer FAQs, and provide high touch services to employees (Reduced mean time-to-resolve by 40% and administration costs by 36%).

  • Reduces time taken for contract renegotiation by applying AI and natural language processing techniques to extract relevant clauses and provisions that need to be renegotiated (Reduced time for contract analysis by 80% and legal expenses by 23%).

  • Accelerated invoice processing cycles to meet revised payment terms and avoid missing early payment discounts by leveraging AI and ML with intelligent OCR (Reduced manual intervention by over 60% and processing costs by over 35%).

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Related content
  • Services

    Consulting & Design

    • SAP Services
    • User Experience & Interface Design
    • Unternehmensberatung
    • IT-Strategie & Infrastruktur
    • Accelerated Solution Design
    • Operative Prozessgestaltung
    • Org Change Management

    Digital Engineering

    • KI & Machine Learning
    • Analysen, Einblicke, Daten
    • Application Platform Engineering
    • Content & Customer Experience
    • Digitale Prozessautomatisierung
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Knowledge Process Outsourcing
  • Industrien

    • Bank & Finanzdienstleistungen
    • Kommunikation
    • Gesundheistwesen
    • Life Sciences
    • Informationsservices
    • Versicherung
    • Unabhängige Software-Anbieter
    • Fertigung
    • Medien & Unterhaltung
    • Transport und Logistik
    • Travel & Hospitality

    Virtusa wurde als Visionary im Gartner Magic Quadrant 2020 ausgezeichnet

    für weltweite IT-Services für Anbieter von Kommunikationsdiensten.

    Erfahren Sie mehr
  • Über uns

    Wer wir sind

    • Über Virtusa
    • Leadership
    • Corporate citizenship
    • Auszeichnungen
    • Investor informationen

    Standorte

    • Americas
    • APAC
    • EMEA

    Unser Ansatz

    • Digital Transformation Studio
    • Transformation Accelerators

    Unsere Partnerschaften

    • Adobe
    • AWS
    • Google
    • Pega
    • Salesforce
    • Alle Partner

    Newsroom

    • Pressemitteilungen
    • Events
    • Media coverage
    • Video hub

    Unsere Perspektiven

    • Artikel
    • White papers
    • Webinare
    • Weitere Perspektiven

    Digital Transformation Studio (DTS)

    Prioritizing Digital Transformation Innovation

    Erfahren Sie mehr
  • Karriere
  • Kontakt Kontakt
  • Popular Searches
    • What are your healthcare solutions?
    • COVID response
    • Success Stories
    • Where are your office locations?
    • Careers

    Nützliche Links

    • Kontaktformular
    • Karriere
    • Investoren
    • News & Events

    Crisis Management Services

    The services and expertise you need,now more than ever.

    Learn More
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