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Digital Themes

Enterprise Application Services

Enterprise Applications Services (EAS) refers to the enterprise applications or software programs that help businesses in driving digital customer experiences (CX), human capital management, partner engagement, and business processes more seamlessly and efficiently. It is a critical aspect of ERP, or Enterprise Resource Planning, which is defined by the ability to deliver a comprehensive suite of EAS applications that share common processes and cover a range of end-to-end processes within an organization, including those related to finance, supply chain management, manufacturing and distribution.

Good enterprise resource planning around Enterprise Applications Services first involves identifying the limitations of an organization’s existing legacy system to determine the need for new software. Any ERP solution should allow for expansion during normal operation and maintenance of existing business processes, and offer a real-time perspectives across an organization to bring disparate systems together. It should also offer data analytics and business insights that help a business remain competitive, including insights related to financial management, manufacturing, and supply chain analytics. Once an organization identifies what a modern ERP system can do for them, they can put forward a wholistic game plan that will be driving digital transformation of their business operations with the help of consulting services.

Robotic Process Automation (RPA) is one example of how Enterprise Applications Services utilize predefined logic, structured rules, and data to define how processes automate labor-intensive knowledge work, such as data transfer tasks involving large amounts of data. RPA is particularly beneficial in transformative situations, such as during an acquisition or a merger, where large amounts of work need to be replaced cheaply and quickly.    

Enterprise Applications Services (EAS) allow businesses to digitally transform by

  • Focusing IT costs. Companies often focus on the up-front IT costs in digital transformation, but the downside to investment in disparate systems is managing the infrastructure, including the dedicated staff and support teams, along with licensing requirements and training required. These functions are streamlined using a comprehensive single-source suite of EAS applications and services, allowing organizations to focus all of these costs and realize greater efficiencies.

  • Access to every aspect of an organization. Total visibility is one of the major benefits a coordinated approach to enterprise applications software implementation. Using ERP software can offer access and insight to every business process across an organization, from top to bottom. Centralized data also breaks up silos, increasing collaboration and streamlining tasks.

  • Simplify organizational reporting and planning. Implementing a uniform suite of Enterprise Applications Services allows companies to deliver single-source reporting and analytics easily, and also creates a simple basis of comparison without resorting to multiple inputs. ERP often incorporates business intelligence within their functionality to help expose weak operational areas as a jumping off point for improvement.

  • Improving supply chain management. Well-designed ERP platforms often result in better and more responsive supply chain management, by shortening lead times, increasing on-time delivery, and improving business operations. Streamlined supply chain management is also the precursor to innovative manufacturing that can reduce operating costs and lead to new products that keep businesses competitive.
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