Virtusa ensures seamless excellence in the Insurance industry with its advanced digital solutions
Virtusa's insurance practice is a testament to our commitment to pioneering technology innovation and driving profound business transformation. We have assembled a dynamic team of industry visionaries, seasoned business consultants, and top-tier technologists hailing from leading insurance firms, consultancies, and solutions providers globally. Uniting diverse expertise, our shared trait is a relentless DNA for disruption, setting us apart as catalysts for transformative change in the insurance landscape.
Insurance business transformation trusted by global leaders
Working with insurance organizations to help them modernize core systems, transform business, and disrupt their markets with game-changing technologies
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Virtusa’s genAI expertise in the Insurance sector
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Our insights
Virtusa's technology and industry experts share knowledge on the grappling business and digital transformation challenges
Meet our leaders
Ronald Trella
Insurance Segment Leader
Naresh Prabhu
Chief Architect, Insurance
Frequently Asked Questions
Virtusa helps insurers, from property & casualty to life & annuity and group insurance, drive digital transformation across underwriting, claims, and customer operations. We modernize legacy platforms, embed intelligent automation, and apply data-driven strategies to enhance efficiency, mitigate risk, and improve customer engagement. Our goal is to help carriers stay competitive, agile, and future-ready.
Virtusa delivers a broad set of IT solutions tailored for the insurance industry to enable omni-channel customer experiences and streamline underwriting, policy administration, and claims operations:
- Cloud migration
- Core system modernization
- API integration
- Digital process automation
- Cloud-native insurance platforms
Virtusa leverages advanced AI, including genAI and agentic AI, to transform critical insurance workflows. Our Underwriter Workbench uses AI and analytics to facilitate straight-through underwriting, while our AI-driven claims automation and predictive analytics streamline adjudication and improve decision accuracy.
Virtusa brings over 25 years of industry experience, deep domain expertise, and a global team of consultants and engineers from leading insurers. We combine business advisory, digital engineering, and – importantly – strategic partnerships.
Key partners include:
- Pega: Powers digital process automation across underwriting and customer workflows
- Ushur: Enables AI-powered customer experience automation for claims, underwriting, and policy servicing.
Together, these collaborations strengthen our ability to help insurers modernize operations, improve engagement, and scale future-ready transformation.
Virtusa recently helped a global insurance leader transform their coverage and pricing decision-making process across multiple geographies—delivering speed, scale, and precision through automation.
To help the insurer streamline fragmented processes and inconsistent pricing logic, Virtusa deployed a centralized, rule-based engine powered by intelligent automation and cloud-native architecture.
As a result, the client achieved:
- Accelerated time-to-quote from weeks to hours across regions
- Improved pricing consistency and compliance
- Scalable coverage logic adaptable to local market needs
- Reduced manual intervention through AI-led decisioning