• Services
  • Industries

  • About us
  • Careers
  • Contact us
en
en
Global(en) Deutsch(de) Svenska(sv) Español(es)
solution

Virtusa iComms

The intelligent communications marketplace

Powered by AWS

Explore solutions
  1. Home
  2. Solutions
  3. Virtusa iComms
Communications

Virtusa iComms marketplace offers an ecosystem for Communication Service Providers (CSPs), technology partners, and industry forums to innovate faster and harvest unique solutions leveraging Virtusa IP.

The marketplace enables businesses with the agility to quickly adapt to changing customer demands and business priorities. It provides CSPs with tools, accelerators, and resources to build and launch new services, helping them capitalize on emerging trends and to grow new revenue streams.

By fostering innovation at scale and greater collaboration with leading technology vendors, Virtusa iComms helps CSPs to power growth and deliver beyond their customer’s expectations. It is backed by Virtusa’s Digital Transformation Studio (DTS), a delivery execution model, which balances the need to innovate and control costs.


Virtusa iComms Architecture

Virtusa iComms Marketplace
BUSINESS SOLUTION
Customer-centric Solutions
Network-centric Solutions
Open APIs
TECHNOLOGY BLOCKS

AI Playground

Experience Builder

Data Genie

Code Wallet

API Academy

Knowledge Exchange

COLLABORATION
Partner Solutions
METHODOLOGY
Digital Transformation Studio (DTS)

 

 

Explore the Virtusa iComms Marketplace

Get started

Customer-centric Solutions

CSPs are looking at connected experience across customer touchpoints and services, digitalized operations, and business models to drive exponential growth and time-to-market. 

Our solutions present a great opportunity for CSPs to reimagine the future of communication beyond connectivity.

Digital Self Care

Empower customers to self-install, test, diagnose and resolve issues with our AR and AI-powered chatbot integrated with APIs

Subscriber 360+

Improve engagement with a dynamic, unified view of subscriber profile with micro-segmentation, providing predictions and recommendations on customer ARPU, CLV, churn, NPS, and customer satisfaction index

Interactive Retail

Improve buyer journeys using an AI-driven conversational digital wall with facial recognition, lift and learn, and product simulation features

Billing Automation

Ensure efficient billing by integrating multiple billing systems, automating reconciliations, and providing an interactive and visually (video) enhanced experience

Location-based Marketing

Drive customer loyalty by providing contextual, real-time, targeted offers across brands and campaigns using a cloud-based CSP platform that integrates with multiple retail brands

Digital Marketplace

Access the best of solutions pre-integrated with digital providers, and adjacent marketplace players for single identity, product bundles, and offers

Next-Gen Contact Center

Offer superior customer service with insights-driven operations and smart business widgets with our cognitive compute-based contact center solution

Digital Experience Layer

Enable consistent omnichannel experience and seamless handoffs across customer touchpoints using our unified platform with standard microservice APIs

Intelligent Business Process Automation

Automate 60+ processes across the contact center, billing, network rollout, network operations, service, and order fulfillment operations

Network-centric Solutions

Networks are rapidly evolving to be dynamic; customers now expect the global network to deliver where and when they need it. We’re empowering CSPs to increase network agility and OSS automation by adopting cloud-based network virtualization.

Cognitive Network Decisioning

Enhance network intelligence and achieve a single view of the network to drive auto decisioning through an overlay platform integrated with multiple network management systems

Smart Field Force Management

Help field technicians identify main fault location, recommend next steps, and analyze impact with an AR and AI-powered remote test and diagnostic capability

5G and Edge Compute

Virtusa combines business, design, and data with proven methodologies, tools, and comprehensive frameworks to assist organizations in building for 5G and Edge.

Unified Network Inventory

Manage physical and logical network resources, enable network automation through NetSecOps using a cloud-based single inventory solution built on the graph database

Network P&B Automation

Automate your network plan/build for successful and predictable nationwide and global rollouts with an  AI-driven platform offering real-time insights around network and operational efficiencies

Success Stories

We help global organizations tackle their toughest technology challenges using innovation that truly impacts business.

5G Investments to reach $1 trillion by 2025

 

CSPs can capture new revenue opportunities by taking a collaborative approach to creating innovative 5G solutions.

 

Download infographic

$1.2T Opportunity for CSPs to drive Digital Transformation

 

Industry leaders are embracing a more collaborative approach across the partner ecosystem to ignite innovation and increase speed to market.

 

Download infographic

Register to access the Virtusa iComms Marketplace

Contact Us
  1. First Name
  2. Last Name
  3. Job Title
  4. Organization
  5. Email
  6. Phone
  7. Comment or Question
  8. Contact Us
You may also like
  • Services

    Consulting & DesignConsulting & Design

    • User Experience & Interface Design
    • Business Consulting
    • IT Strategy & Infrastructure
    • Accelerated Solution Design
    • Operational Process Design
    • Org Change Management

    Digital EngineeringDigital Engineering

    • AI & Machine Learning
    • Analytics, Insights, Data
    • Application Platform Engineering
    • Content & Customer Experience
    • Digital Process Automation
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud TransformationCloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed ServicesManaged Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Intelligent Process Automation
    • Knowledge Process Outsourcing

    Take the Future Fitness Assessment:
    Cloud Adoption

    Has your organization realized the full potential of the cloud?
    Find out in just a few minutes.

    Start here
  • Industries

    IndustriesIndustries

    • Banking & Financial Services
    • Communications
    • Consumer Packaged Goods
    • Healthcare
    • Life Sciences
    • Information Services
    • Insurance
    • Independent Software Vendors
    • Manufacturing
    • Media & Entertainment
    • Retail
    • Transportation & Logistics
    • Travel & Hospitality

    Virtusa named leader in Pega Services

    PEAK Matrix® Assessment 2021 by Everest Group

    Read report
  • About us

    Who we areWho we are

    • About Virtusa
    • Board of Directors
    • Leadership
    • Corporate citizenship
    • Awards
    • Investor information

    Virtusa Cares

    Our response to the
    COVID-19 pandemic

    Learn more

    Our ApproachOur Approach

    • Digital Transformation Studio
    • Transformation Accelerators

    Our PartnershipsOur Partnerships

    • Adobe
    • AWS
    • Azure
    • Google
    • Pega
    • Salesforce
    • View all partners

    NewsroomNewsroom

    • Press releases
    • Events
    • Media coverage
    • Video hub

    Our Perspectives

    • Articles
    • Tech Talks
    • White papers
    • Webinars
    • More perspectives
    Offices locationsOffices locations

    Offices locations Offices locations

    • AMERICAS
    • EMEA
    • APAC
  • Careers
  • Contact us
  • Popular Searches

      Useful links

      • Contact us
      • Careers
      • Investors
      • News & Events

      Success stories

      More than 200 companies turn to Virtusa to drive their businesses forward in the age of digital transformation

      Learn more
    Follow Us:

    ©2022 Virtusa Corp. All rights reserved.

    • Privacy Policy
    • Cookies Policy
    • Terms of Use
    • Compliance
    • Glossary
    Close modal