Enabling field engineers to deliver a great service experience
- Consolidating multiple disparate applications and devices into a single mobile service platform
- Lowering the cost of service, improving fault resolution time and achieving early Right First Time (RFT)
Business Challenge
Finding and resolving connectivity faults and achieving early RFT makes CSP’s Field Service the fourth emergency service
Our Solution
Mobile service platform seamlessly integrated with Customer Relationship Management, Network Management System and test and diagnostics Tools to provide:
Business Benefits
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