Automate complex processes to mitigate turnaround time and operating costs
Advances in artificial intelligence, robotics, and automation are fueling a new era in automation.
Businesses are leveraging this opportunity by automating small rule-based tasks to complex business processes. To respond to this dynamic trend, organizations need superior automation capabilities.
Virtusa's Intelligent Process Automation (IPA) combines multiple technologies to automate complex end-to-end business processes that involve decision-making and continuous learning.
IPA leverages its capabilities from various technologies like:
Robotics Process Automation (RPA): Automation of rule-based repetitive tasks using a computer-centric process through the User Interface (UI) either attended or unattended by the agent.
Intelligent Document Processing (IDP): Extract data from digital and physical formats to machine coded text parsing for AI cognitive services.
Business Process Management: Automate multi-step business processes. by connecting complex IT infrastructure tailored to organizational needs.
AI cognitive services: A set of AI-enabled services such as Natural Language Processing, Optical Character Reading, Machine Language, Deep Learning and Computer Vision for strategic planning, decision making and continued learning .
Conversational AI: Automated bots that use AI to provide personalized customer interactions.
Process Mining: Analyses process-related information captured in event logs generated by enterprise systems such as ERP and CRM to discover processes and create process maps.
Users can mix and match these capabilities to suit their business models to augment unrealized business potential offered by IPA.
Intelligent process automation accommodates structured and unstructured data from sources to streamline and automate business operations helping businesses to:
Automate end-to-end business operations
Enhance process efficiency
Personalize customer experience
Optimize workforce productivity
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Delivering superior digital experiences and strategies through our systematic approach has earned us the profound trust of leading global technology companies.