A recent International Labor Organization report states that the total labor underutilization is more than twice as high as unemployment, affecting over 470 million people worldwide.
As enterprises look for ways to combat the effects of unprecedented disruption in the most formidable ways, adopting an open talent framework can provide flex workforce, address in-house skill gaps, and unearth new business perspectives and possibilities.
Take crowdsourcing to a whole new level by tapping into the unlimited virtual talent pool. Unlock creative solutions, with Virtusa’s comprehensive open talent framework, Virtusa Open Talent Platform. Our unique platform-centric approach adopts a university model for continuous learning, combined with gaming affordances for greater retention, to address the challenges of the open talent lifecycle.
The framework accounts for various phases of the talent lifecycle and ways in which we acquire, develop, reward, and retain open talent.
The core driver is to provide a scalable, high quality, engaging, and cost-effective solution for leveraging the crowd workforce and enabling creative breakthroughs in problem solving.
- Scalable – A multi-crowd approach that leverages various talent pools such as internal talent, certified partner networks, and external talent marketplace for faster engagement of the right resources.
- Quality assurance – Leverage AI/ML powered cognitive assessment module to inspect and improve the quality of deliverables, perform audits for talent assessment, provide better learning and development, and enable better performance and engagement.
- Engagement and retention – Focused engagement that attracts and retains talent by incorporating gamification, which leads to more active participation and uses a university model for training and better assessment of crowd resources.
- Cost-effective – Balanced core and flex pools of talent through built-in analytics that provide real-time insights and predict future demand for better capacity planning.
- Role-based secured access – Through a role-based approach and workflow visibility, Virtusa Open Talent Platform enables easier task management, reporting and demand/capacity forecasting, and platform growth. The secured Digital Workspace (HIPAA, PCI DSS and other industry-specific compliance) helps organization to enforce and adhere to regulatory requirements while getting the task completed by Open Talent workforce.
- Gamification strategy – With gamification elements such as leaderboards, rewards, and rankings, social connections, role playing, and personalization, our solution provides insights into performances and effectively engages the Open Talent.
- Assessments and training – Through Virtusa owned/licensed and third-party API integrations, Virtusa Open Talent Platform promotes a culture of continuous learning. Our unique nano-degree certification closes skill gaps by helping users choose their own assessments modules and get the insights to improve their competency. Through the incremental method of training, users can achieve their targeted level of proficiency and leverage the knowledge for successful project completion.
- Customized user experience – The AI/ML (chatbots, recommendations) overlay delivers a rich, contextualized user experience.
- 40%-50% cost savings
- Improved quality
- Faster onboarding of flex workforce
- Shorter time to market
- Foster innovation with access to diversified skillsets
Tap into the unlimited virtual talent pool to unearth new business possibilities
Learn how Virtusa helps businesses adopt an open talent framework to maximize productivity and deliver superior customer experience.