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Crisis Management in Banking & Financial Services

Rapidly scale your operations to manage an increased workload

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Banking and Financial Services

When crisis strikes, businesses and people both look to banks and financial services firms for guidance and to help them access financial support. While financial institutions are working around the clock to manage a high volume of crisis-related requests, they must also provide their standard suite of financial services. Managing this increase in workload can result in stretched resources and adds friction in many areas of business, which can hurt financial institutions’ ability to deliver at a sustained level of quality.

Virtusa offers solutions that help financial institutions boost their ability to support clients. Our solutions leverage our digital engineering capabilities and domain focus in banking and financial services to quickly help your bank scale and deliver with compromising on quality. With our help, your clients will learn that they can always count on you when times get tough.

Solutions

Self Service For Paycheck Protection Program

To help banks address the demand, Virtusa has built a multi-part framework that combines business process and technology across payment assistance, deferred loan assistance, fee suppression, SBA PPP processing and foreclosure/repossession.

RPA Crisis Response

Virtusa provides intelligent process automation (IPA/RPA) services that deliver efficiencies for our clients across business functions from customer-facing front-office processes, to improving straight through processing, and increasing shared services capacity in focus areas like human resources, legal, finance and accounting.

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