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Perspective

Managing cloud services with Virtusa & AWS

Looking into the cloud crystal ball

Brian Castle , Hussain Shabbir & Giorgio Pironi
Published: February 7, 2024

Over the past few years, uncertainty has emerged as the new norm. Business and IT leaders are pressured to re-evaluate how they run the enterprise and are on the hook to harness the skills and resources required to manage cloud services effectively. There’s no silver bullet, and there are many factors to consider. 

With the only constant being change, forward-thinking businesses are those that embrace – and adapt to – fluid times. These businesses keep their options open, shifting processes and resources to determine the most effective and efficient models for their business.

In some cases, they take an entirely new approach to building, consuming, sharing, and maintaining IT investments and data across the enterprise – some in the cloud, some applications still on-prem, and with a hybrid workforce.

When we look at some of these dynamic companies taking advantage of disruption, we see three clear trends emerging:

  1. Speed: They simply move faster. By embracing new business models and working with the right technology and domain experts, these companies are shifting their time, energy, and expertise to what they do best – delivering value and innovation to their customers.
  2. Efficiency: The answer isn’t spending more; instead, it’s doing more with what you already have. Leaders with a vision for the future have figured out how to maximize existing investments without being constrained by legacy applications, a lack of internal skills, and integration.
  3. Confidence: While some companies are skittish about the future, these companies operate with confidence because they are focused on the things that matter most to their customers — quality products and services, 24/7 support, and a sense of empathy. The only way to have that laser focus on the customer is to have confidence that your systems and applications work just as they should around the clock every day of the year.  

If these are the traits we see, how are these companies driving true transformation to tap into the cost management, reporting, and forecasting capabilities — looking into the cloud crystal ball — that move the needle forward? 

The answer: By working with experts specializing in specific technologies and industries to run things better than they can. This is particularly true with respect to enterprises along their cloud transformation journey, and it explains why many are collaborating with a trusted cloud-managed services partner to gain scalability, resiliency, and greater value from the cloud.

Businesses turn to Virtusa for speed, efficiency, and confidence

Amazon Web Services (AWS) is the undercurrent that powers many businesses today and represents a great opportunity to excel. Virtusa, a global AWS Premier Tier Services Partner and AWS Managed Service Provider (MSP) Partner is a next-gen cloud operator that helps design, migrate, run, and optimize cloud environments, including data, infrastructure, and applications.

Virtusa holds AWS Competencies in Migration, DevOps, Data & Analytics, Financial Services, Life Sciences, Healthcare, Digital Workplace, and SaaS, with a successful track record for delivering end-to-end AWS cloud operation services, cloud operations design, proven target operating models, and best-of-breed security, compliance, and cost optimization tools.

During its partnership with AWS, Virtusa has executed 300+ projects worldwide, delivering scale, security, and agility to its clients — some of which have resulted in:

  • 30% cost savings delivered
  • 100% compliance assurance using industry-standard security frameworks
  • Improved service reliability
  • Improved optimization
  • Real-time proactive monitoring

Virtusa consistently delivers outcomes by leveraging a robust set of services, support, and resources, including:

  • Cloud command centers: Strategically located state-of-the-art facilities that provide 24x7x365 coverage for clients
  • Services-based operating model: ITIL service management with a robust catalog of subscription-based services
  • Governance: Clearly defined zero-touch delivery governance with committed service level agreements (SLAs) and key performance indicators (KPIs) tied to business impact severity
  • Continuous improvement services: A proven approach to optimize the operational steady state from reactive to predictive with a focus on financial management, cost optimization, and performance

Virtusa has clients covered in the cloud

The right partner knows how to invest in people, processes, and technology and can manage economies of scale on the cloud — while bringing untapped value to cloud initiatives. 

For a leading medical device manufacturer struggling with a lack of experience in transporting or consuming IoT data packs, Virtusa helped improve health outcomes with a HIPAA-compliant solution. 

Virtusa’s team of experts aggregated, analyzed, and visualized cloud data warehouses for longitudinal medical images, along with providing in-depth patient care, including 24/7/365 support and the application and cloud platform performance monitoring. The collaboration significantly reduced the client’s readmission rates while ensuring HIPAA compliance and cost efficiency.

Leading enterprise resource planning (ERP) provider significantly saves costs with global cloud-managed services

A lack of in-house resources led to delayed customer service for another client. Juggling multiple cloud vendors proved expensive and complex. They needed an ITAR-compliant solution to deliver single-tenant services to government entities.

Virtusa supported the client while adhering to the International Traffic in Arms Regulations (ITAR). We also deployed global cloud-managed services comprising 24/7/365 support, provisioning, monitoring, security, and guidance. The collaboration resulted in hefty cost savings through an optimal delivery model while simplifying processes.

Diversified mining and mineral company enhances compliance measures while reducing costs 

With 120TB of data and over 900+ pipelines to manage, a mining and mineral company client was exposed to unforeseen issues, including planned outages from low memory. Virtusa’s team worked closely with the client to provide 24/7 support, monitoring, and management of the environment. The team also implemented mature Information Technology Infrastructure Library (ITIL)-based frameworks, standard operating procedures (SOPs), and a process for continuous clean-ups. Key benefits of the deployment include automated compliance and security posture management, improved environmental stability, and a 43% spending reduction.

An Engineering First approach that drives innovation 

Virtusa combines its digital technology expertise with a deep heritage to deliver end-to-end solutions that help leading businesses jumpstart their AWS migration and cloud management. While there is no silver bullet, leveraging the power of the partnership between Virtusa and AWS gives you a secret weapon to drive true, forward-looking transformation. 

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