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Artificial intelligence

Powering innovation with deep engineering

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Artificial intelligence(AI) is rapidly growing and being invested in by venture capitalists and tech giants. As a result, more and more businesses are adopting AI to improve efficiency and gain a competitive edge. But with concerns about data privacy and a skills gap, companies must ensure their AI solutions comply with data protection regulations while addressing the shortage of qualified professionals to develop and implement AI solutions.

Today, AI has become a more robust and pervasive technology that businesses can use for various benefits: improving customer experience, enhancing operational efficiency, increasing accuracy and reducing errors, streamlining decision-making, enhancing security and fraud detection, enabling predictive maintenance, improving forecasting and planning, and enabling natural language processing interfaces. Businesses increasingly rely on data-driven insights and automation to stay competitive.

With AI, enterprises can unlock the full potential of their operations, streamline decision-making, and enhance customer experience. Whether looking to optimize workflows, improve accuracy and efficiency, or enhance customer engagement, our AI solutions can help you achieve your objectives faster and more effectively.

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Accelerate change for a promising future with AI

AI has the potential to accelerate change for a promising future by improving problem-solving, decision-making, efficiency, personalization, safety, security, and scientific discovery.

By leveraging AI technology, individuals and organizations can achieve their goals faster and more effectively, leading to a more prosperous and sustainable future for all.

Build intelligent enterprises, deliver measurable customer experience, and adhere to risk and compliance by implementing successful AI engagements with an IT expert you can trust. Our homegrown capabilities, backed by curated partnerships with leading academic universities and vendors, give our clients an edge to stay ahead of the digital curve.

At Virtusa, we offer future-centric AI offerings to help businesses like yours make striding improvements to help them:

  • Improve customer experience
  • Enhance operational efficiency
  • Increase accuracy and reduce errors
  • Streamlining decision-making
  • Enhance security and fraud detection
Artificial intelligence services

 

 

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Creating a bold new world with the AI

Transform your business into an AI-fuelled organization.

Generative AI Services: Virtusa Helio

At Virtusa, we were on a mission to harness the power of generative AI for organizational optimization while mitigating the risks associated with it. And we did.
AI on Cloud

Help businesses scale AI implementations seamlessly across all the leading cloud providers with Virtusa’s AI on cloud proposition.
Conversational Artificial Intelligence (CAI)

Helping organizations become more operationally efficient and consumer-led interactions more seamless with Virtusa’s conversational artificial intelligence.
Explainable AI

Unlocking information to obtain insights for informed decision-making powered by Virtusa’s explainable AI proposition.
Responsible AI
Prioritize fairness, transparency, privacy, and safety for all stakeholders with ethical and accountable development of AI systems.
AI enabled software engineering
Enhancing software quality, accelerating development cycles, and enabling intelligent decision-making.
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Our expertise lies at the intersection of how business operates and what clients need for a secure future.

We support more than 200 global leading brands by providing solutions that help companies work smarter at a lower cost across the full spectrum of their operations.

    Insights

    Virtusa’s technology and industry experts share knowledge on tackling today’s business and digital transformation challenges. Get key tips and insights to inspire new thinking, avoid pitfalls and drive higher results.

      Find out what Virtusa can do for you

      Speak to an expert, request an assessment, demo our AI services.

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      Frequently Asked Questions

      1. What AI services are available to help businesses improve operational efficiency and customer experience?

      Virtusa leverages Artificial Intelligence to transform businesses into AI-fueled organizations. These "future-centric" offerings are designed to improve problem-solving, decision-making, and personalization while ensuring safety and security. They help enterprises unlock the full potential of their operations, streamline decision-making, and enhance overall customer engagement.

      The AI services are segmented into several core areas to address different business needs:

      • Generative AI (Virtusa Helio): Harnessing generative AI (genAI) for organizational optimization.
      • AI on cloud: Scaling AI implementations across leading cloud providers.
      • Conversational AI (CAI): Making consumer interactions seamless and efficient.
      • Explainable AI: Providing transparent insights for informed decision-making.
      • Responsible AI: Prioritizing fairness, privacy, and safety in AI development.
      • AI-enabled software engineering: Accelerating development cycles and improving software quality.

      To give clients an edge and help them stay ahead of the digital curve, the services rely on curated partnerships with leading academic universities and vendors. This ecosystem allows the delivery of homegrown capabilities backed by external expertise and research.

      Virtusa Helio is a specialized suite of genAI services designed to help organizations harness AI optimization while actively mitigating associated risks. It focuses on transforming businesses by optimizing workflows and ensuring the safe, scalable, and effective adoption of generative models.

      A leading bank partnered with a technology provider to transform its contact center into a high-performance, AI-powered support ecosystem. By implementing these innovative support solutions, the bank achieved a 68% containment rate, delivering millions of dollars in annual cost savings while enhancing the customer experience.