Telcos’ quest for customer-centricity: Fixing data gaps to deliver what users truly need | Read the report
The telecom industry is entering its greatest transformation yet. As communication service providers evolve into agile tech‑cos, networks are no longer passive infrastructure. Networks are becoming engines of innovation, performance, and revenue. With advances such as 5G, Open RAN, Network‑as‑a‑Service, and AI‑native operations, telcos need a fresh approach to planning, building, and monetizing their networks. Global 5G adoption is expected to exceed 60% by 2030, with nearly 5 billion connections actively using 5G worldwide. Telcos must go beyond incremental improvements to capture this value. They need a bold, future‑ready network strategy focused on speed, scalability, and sustainability.
Even with major modernization investments, many telecom operators continue to struggle with:
- Fragmented planning and execution across siloed functions
- Legacy infrastructure that impedes readiness for 5G and NaaS
- Poor real-time visibility and limited automation
- High operational costs driven by manual NOC and SOC tasks
- Pressure from ESG compliance and carbon reduction goals
- Underutilization of AI and analytics in operational decision-making
Without a stronger network strategy, telcos risk falling behind in the tech‑co era, losing market share and monetization opportunities.
Virtusa's Network Advisory Services provide telcos with the strategic insight and execution strength to transform networks into intelligent, software‑driven, and ESG‑aligned ecosystems that deliver new revenue and reduce complexity.
Our solutions
Virtusa brings a comprehensive portfolio of advisory and execution services tailored for next-generation network transformation
Design and deploy a scalable and efficient network blueprint. From radio and core planning to network rollout, optimization, and assurance, our engineering-led approach reduces TCO while accelerating time to market for next-gen services.
Move beyond connectivity with programmable, service-aware networks. We deliver end to end network slicing orchestration, API exposure, and SLA management to help monetize 5G and edge use cases across B2B and B2B2X models.
Integrate sustainability into your network strategy with carbon-aware network design, intelligent energy optimization, and compliance reporting. We ensure your network transformation aligns with environmental and regulatory goals while improving operational efficiency.
Harness AI/ML-powered insights into network operations to enhance capacity planning, incident prediction, and customer experience. We enable CSPs to transition from reactive to proactive and autonomous operations by unlocking operational intelligence across the network stack.
Virtusa helps modernize legacy NOC and SOC environments with an integrated, cloud-native operations model. We enable zero-touch monitoring, AI-driven threat detection, and unified network and security observability to future-proof your network ops.
Where global leaders turn for telecom business transformation
Working with telcos to help them modernize core systems, transform business, and disrupt their markets with game-changing technologies.