Customer experience transformation through integrated digital engagement solutions, intelligent service management, and real-time pricing capabilities that increase customer lifetime value

Operational efficiency enhancement via cloud-native DevOps implementation that reduces deployment cycles minimizes system downtime, and accelerates feature delivery

Strategic capability development enabling support for advanced service offerings, including 5G monetization, IoT service management, and multi-party B2B2X revenue models while ensuring scalable business growth

24:T43c,

Engineering-led innovation with AI, APIs, and automation at the core

Virtusa’s application development and management (ADM) services go beyond support—we engineer resilience, speed, and intelligence into every application.

AI-enhanced development processes improve code quality through automated review, predictive defect analysis, and intelligent testing frameworks that reduce development cycles and enhance reliability
Flexible integration architecture implementing event-driven microservices and robust API management to enable rapid business capability deployment and ecosystem connectivity
Proactive operations management combining DevSecOps security practices with AIOps monitoring to ensure system resilience, automated scaling, and continuous security compliance
The innovation-enabled application foundation creates adaptive, intelligent systems that support continuous business evolution while optimizing operational efficiency and reducing the total cost of ownership

25:T404,

Operate smarter and faster with AI-infused managed services

Virtusa embeds AI/ML and cognitive intelligence into BSS operations to shift from reactive to proactive.

Behavioral intelligence platforms providing predictive churn analysis, intelligent next-best-action recommendations, and customer satisfaction optimization through advanced analytics and machine learning
Revenue protection and growth through real-time AI monitoring that prevents revenue leakage detects fraudulent activities and enables predictive support that reduces operational costs
Automated workflow optimization utilizing natural language processing, computer vision, and intelligent automation to create self-managing BSS processes that adapt to changing conditions
Autonomous operational capabilities that deliver insight-driven service management, systematic operational cost reduction, and automated revenue optimization across all business functions

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