Most organizations today, face challenges in overcoming traditional KPO/BPO barriers.
Manual processes combined with people-centric transactional ownership cause additional burden for businesses.
- To effectively lower cost, reduce time to market, and enhance insights into the market and customers, digital transformation tools are essential.
- In order to overcome internal restrictions on implementing cost-effective BPO/KPO services, companies must implement digital KPO strategies to have a significant business impact on the top line.
Virtusa’s digital knowledge process outsourcing (KPO) includes digital automation, complete business ownership, use of cognitive intelligence, and implementation of data-centric business automation for holistic business scalability and resilience.
Virtusa’s KPO services can help you grow your operations quickly and improve your internal teams’ quality, productivity, and retention. Our digital engineering tools, along with optimization techniques, can help clients achieve 20-30% cost reduction and productivity gains of 25-30%.