Customer banking relationships are no longer guaranteed to last a lifetime. With countless banking options at the click of a button, banks are constantly competing for customers. To attract, engage, convert, and retain customers, financial institutions need to understand customers and deliver personalized experiences across digital and in-person channels.
vEngage helps banks and financial institutions implement hyper-personalization using Adobe, Pega, or a low-code digital platform of choice and predicts customer lifetime value and churn with a custom AI/ML model catalog. Deliver targeted messages to the right customers in real-time to increase cross-sell and upsell opportunities and decrease customer churn. What’s more, your bank can see value in as little as 10-12 weeks with our built-in integrations and solution accelerators across data, decisioning, and marketing technologies.
vEngage highlights personalization opportunities for customers to suggest relevant offers faster than before. Our solution helps improve ROI, meet regulatory norms, and create new revenue streams.
Your bank can improve customer lifetime value (CLV) and benefit from: