Organizations today face the significant challenge of transforming their business models and switching from legacy technology-driven systems to meet the diverse demands of the new era in payment processes and operations. Historically, payment processes have been labor-intensive and yielded poor results. Traditional collections and reconciliations involve longer life cycles, low ROI, and ever-increasing frustration between the multiple calls made to customers, the return calls with long holds, and the back-and-forth exchange of documents and payment negotiations.
Due to increasing competition and digitization, organizations today realize the necessity of an agile process and modernization toward Payments to add value. Virtusa’s payment process and operation services combine a strategic vision and a thoughtful approach toward providing a smooth, cost-effective, and flexible process to manage payments and operations.
Virtusa’s distinguished digital operations services and innovative technology combine decades of industry-specific experience with leading-edge functionality that:
Our solutions include: