EVP & Head of Digital and Operations,
We are at a point in the history of mankind when technology has the potential to completely redefine the idea of life – how people interact with each other and how business is transacted. The coming together of disruptive technologies, such as artificial intelligence, internet of things and 5G, is expected to change business models, redefine processes and completely transform the concept of work and social behavior.
While the emergence of the ‘cognitive enterprise’ that leverages digital technologies has been a topic widely discussed and much debated, the pandemic has given it a boost that earlier was unimaginable.
After all, who could have thought that bustling subway systems in mega cities and metropolises across the globe would come to a halt? Offices of mighty global corporations housed in skyscrapers of New York, London and Tokyo turned empty with people working from the confines of their homes. Supply chains would be broken, businesses across industries changed forever. Some experiencing sudden booms while others coming perilously close to being wiped out.
While a large part of the business world had started on their digital journey pre-Covid, the pandemic has brought a sense of urgency to this change. Faced with a variety of challenges, organizations are turning to digital technologies to either redefine their businesses or scale up for growth. The last few months under Covid have seen levels of digital acceleration and adoption that could not have been achieved in several years of normal time
Pre-Covid, organizations seeking major transformations were typically either high performers ahead of the curve or those struggling. Covid posed existential threat to businesses forcing them to innovate and redefine their business model. It did not matter where these businesses figured in the performance bell curve pre-Covid. The only thing that mattered was if they could quickly adapt to changed business reality.
For many businesses, Digital Transformation efforts have, until now, been approached piecemeal or in a fragmented and uncoordinated manner, with different functions failing to work together to build a cohesive plan for the whole organization. In order to create an efficient, effective, and sustainable business that can weather future storms, digital plans should unite the front, middle and back offices, and align around the customer.
Digital Transformation impacts how we work, socialize, and create economic value. With the COVID-19 pandemic, the use of digital platforms through online education, e-commerce, Zoom meetings, digital payment and telemedicine has gone up dramatically, thus allowing society to maintain essential economic interactions safely. The increased role of digital platforms in our everyday lives is expected to continue beyond the pandemic as more and more businesses, transactions, and interactions move to the digital sphere.
EVP & Head of Digital and Operations,
Sanjeev Gulati leads Virtusa’s Digital Transformation initiatives for the Americas business. In this role, Sanjeev works closely with all businesses across industry verticals and helps define go-to-market strategy for digital business.
With a deep understanding of client needs, Sanjeev provides leadership and direction to the domain and technical capability building initiatives. He also leads the business consulting team as they undertake strategic initiatives and deliver outcomes to clients leveraging the Engineering and domain capabilities at Virtusa.
Sanjeev has had a 17 years long association with Polaris where he was head of the Americas business, responsible for all business development activities in Canada, USA, Mexico and South America. Prior to this, Sanjeev was global account director for Polaris’ largest Banking and Financial Services client.
Prior to joining Polaris, Sanjeev worked with companies such as Madura Coats (Coats Viyella), National Grid and National Power (UK) in roles as diverse as Product Management, Consulting and Business Strategy.
Sanjeev holds a Bachelor’s degree in Engineering from IIT Delhi, and an MBA from Indian Institute of Management, Bangalore.
Subscribe to keep up-to-date with recent industry developments including industry insights and innovative solution capabilities
Learn how the pandemic has accelerated the need for innovation and what it takes to be an early adopter.