Integrated Amazon Connect expertise:
Virtusa brings deep expertise in Amazon Connect, supporting the entire contact center lifecycle. Our services encompass design, implementation, optimization, and ongoing support. Leveraging Amazon Connect, our Next-Gen Contact Center ensures scalability, cost-effectiveness, ease of use, and an enhanced customer experience. Benefit from our proficiency in deploying and managing successful contact centers worldwide.
Learn how UsAgainstAlzheimer's partnered with Virtusa to manage and enhance their revolutionary BrainGuide® platform to assist with the early detection of Alzheimer's
A leading US-based insurance company, Unum, partnered with Virtusa to replace its legacy, on-premises contact center application with an omnichannel AWS cloud solution based on Amazon Connect.
A biotech company collaborates with Virtusa and AWS to revolutionize customer support through Conversational AI. Backed by Virtusa's expertise and AWS's technology, they aim to transform customer interactions and services, reshaping engagement.