Digital transformation is no longer an inward tactic used to reform an organisation’s operations; it’s now a necessary undertaking sought out by CIOs and IT leaders. Recent developments have pushed organisations to embrace digitisation, causing the fourth industrial revolution and technologies such as artificial intelligence to go mainstream.
Even though, according to Gartner, only 53 per cent of AI projects make it from prototype into production, companies can’t ignore the benefits of successful AI implementation. Enhanced AI solutions such as the artificial intelligence of things (AIoT), conversational AI and machine learning (ML) are improving the future of digital transformation and offer more innovative ways than ever before to address business challenges.