Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report
Virtusa Helio is a set of discrete, AI-native services that meet enterprises at any stage of their AI adoption journey. Organizations can deploy these platforms and services independently or in combination to match their priorities, readiness, and governance model, enabling responsible, scalable transformation and new customer experiences.
What does Virtusa Helio do?
Virtusa Helio delivers targeted capabilities across strategy, use case development, deployment, and scaling. Every service is powered by configurable, adaptable AI agents and tools that accelerate delivery while operating within an organization’s approved governance boundaries. Designed to work with the enterprise’s own AI models, policies, and technology stack, Virtusa Helio integrates seamlessly into existing ecosystems to deliver measurable business impact.
Virtusa Helio services
From AI vision to value realization
Virtusa Helio's discrete services cover the entire AI adoption journey—from strategic visioning to use case prioritization, solution development, production deployment, and successful adoption to deliver return on investment (ROI) —enabled by platform accelerators and agentic automation tools.
Reimagines workflows and prioritizes opportunities that deliver strategic value for an AI-first future.
- Visioning workshops and AI opportunity mapping
- Enterprise AI readiness assessment
- Prioritization of use cases by impact and feasibility
- Future-state design and experience prototyping
Helps organizations establish governance frameworks and practices for responsible AI adoption, tailored to their size, scale, and maturity.
- AI operating model and Center of Excellence (CoE) design
- Value factory and domain playbook setup
- Data ownership, labeling standards, and transformation workflows
- Risk management, auditability, and responsible AI governance
Builds and deploys AI solutions from a prioritized backlog, designing, developing, and evaluating systems to ensure they are accurate, safe, and cost-effective.
- AI-first architecture and orchestration across APIs and systems
- RAG-based architecture design for domain-specific use cases
- Development and integration of genAI assistants, copilots, and task agents
- DevOps and FinOps best practices for cost and efficiency optimization
- Change management and team enablement frameworks
Ensures AI solutions avoid common adoption pitfalls, enabling generative and agentic AI to deliver sustained value in production.
- Model performance benchmarking and usage analytics
- Drift detection, retraining pipelines, and evaluation tools
- Continuous prompt tuning and interaction optimization
- GenAI cost management and value realization tracking
- Feedback loops for user experience and system improvement
The Virtusa Helio platform: Modular, agentic, and built for enterprise deployment
The platform combines modular solutions, tools, and a unified catalog of agents, templates, and accelerators that speed AI adoption. It supports continuous delivery, reuse, and orchestration of generative and agentic AI workflows, adapting to each organization's environment for seamless integration and lasting value in production.
Agentic solutions
Prebuilt agents that enable adaptive workflows and real-time intelligence across:
- AI for IT: Boost developer velocity with agents for code generation, testing, documentation, and deployment.
- AI for operations: Automate and optimize shared functions—customer service, marketing, HR, finance—with contextual intelligence and task execution.
- AI for business: Embed domain-specific agents into industry use cases like prior authorization, claims processing, underwriting, and clinical trials, leveraging real-time intelligence for better outcomes.
What makes Virtusa Helio unique?
- Proven platform adoption – Outcome-driven deployments, with measurable results across industries.
- AI-enabled workforce – 14,000+ AI-enabled consultants, engineers and professionals.
- Depth of expertise – 500+ production-ready AI experts and 5,000+ globally trained professionals with generative AI experience.
- Production-scale outcomes – 75+ AI solutions in live production, serving 150,000+ weekly active users, achieving 99%+ accuracy.
- Measured business impact – Consistent ROI delivery from AI solutions across industries and domains.
Common barriers to enterprise AI adoption
Virtusa Helio is built to solve the real-world challenges that often stall enterprise AI.
Limited execution
AI initiatives often stall in pilot phases due to unclear ROI and a lack of scalable deployment pipelines.
Fast-evolving ecosystem
Constantly maturing generative AI tools and architectures introduce uncertainty in technology investments.
Data complexity and silos
Fragmented, unstructured, or low-quality data reduces model performance and limits insight generation.
Security, trust, and compliance gaps
Scaling responsibly demands zero trust AI, built-in governance, and continuous model assurance.
Cost and resource constraints
Siloed teams and unoptimized pipelines inflate spend and hinder sustainable AI integration.
Limited AI maturity
Gaps in skills, operating models, and governance slow the path to enterprise AI readiness.
REPORT
Embracing generative AI
A unique moment of workplace optimism.
We are living in a unique moment in time: Workers and leaders of all demographics are using generative AI services to unlock innovation and become more productive.
Partner ecosystem
Virtusa Helio serves as a seamless catalyst for enterprise AI transformation, integrating with top-tier technology partners. Through strategic collaboration with a curated ecosystem of innovators, Virtusa accelerates the adoption of generative and agentic AI. These partnerships empower us to deliver secure, scalable, and domain-specific AI
IIT Madras (25+ Virtusa architects trained in neural networks, deep learning, genAI, and AI math models).
Kellogg's Executive Education (800+ leaders AI-trained across functions and geographies through a tailored Kellogg program through Emeritus).
Centers of Excellence COE and hiring partners for 52 top Indian engineering colleges (NIRF & AON ranked).
Awards and recognition
Industry applications
Banking and financial services
Transforming FinOps with AI-led precision
The challenge
Siloed data. Legacy process, Manual workflows. Rising demand for hyper-personalized service.
How Virtusa Helio delivers
- Autonomous money management
- Wealth advisory acceleration
- Corporate treasury intelligence
Healthcare and life sciences
AI-powered transformation for payers, providers, and pharma.
The challenge
Rising costs. Regulatory complexity. Outcome pressure. Trial delays. Innovation demands.
How Virtusa Helio delivers
- Faster prior authorization
- Unified patient intelligence
- Accelerated clinical trials
Information, media, and communications
Agent-driven solutions for seamless experiences and lean operations.
The challenge
Rising operational costs. Complex customer demands. A need to deliver always-on, dynamic customer experiences.
How Virtusa Helio delivers
- Conversational AI at scale
- Frictionless partner ecosystems
- Intelligent logistics networks
Satisfied clients worldwide
Recent generative AI success stories