More than ever, Communications Service Providers (CSPs) need to move faster by adapting to market conditions that have changed more in the past four months than in the past four years.
No single vendor can deliver everything CSPs need to drive revenue, reduce costs, retain existing customers, and convert new ones. CSPs need access to a wide range of products and services to build and launch new services quickly that capitalize on emerging Cloud, 5G, NaaS, and Edge trends to grow new revenue streams.
Our SVP and Global Head of Technology, Media, and Telecommunications Ravi Kumar Palepu discusses one emerging concept to help CSPs achieve this: marketplaces based on open architectures. When done correctly, marketplaces offer an ecosystem for CSPs, technology partners, and industry forums to innovate faster and harvest unique solutions.
Learn how marketplaces that include pre-integrated offerings from multiple vendors can help to deliver intelligent and comprehensive offerings such as application programming interfaces (APIs), artificial intelligence (AI) models, augmented reality (AR), know your customer (KYC), integrated billing, and network inventory to redefine digital experiences, create intent-driven engagements, improve quality of service, and monetize assets.