Virtusa as a strategic business partner, leveraged our accelerated solution design methodology in combination with our deep platforming expertise to modernize clients’ claims management. We ran straight-through processing for high-frequency, low-complexity claims through design thinking and multi-dimensional program management capabilities.
Our business consulting team designed a business engagement approach that ensured instant buy-in against high-quality design deliverables, redesigned the architecture to cater to the global lines of businesses (LOBs) in a unified manner across the country.
Our franchise model country rollout leveraged high reuse of global core to increase implementation efficiency, enabling new country rollouts in sixteen weeks while managing global stakeholders.
Our build once and deploy many times implementation approach was modular and adaptable across different dimensions. We also set up a 24X7 global command center to handle the application support and maintenance to enhance user experience.