success story

Making the website more accessibility-friendly

and delivering higher test automation efficiencies

A leading UK bank wanted to optimize its digital channels to cater to clients and prospects in small business segments. It sought to create consistent user experience across four standard browsers while ensuring compliance with DDA regulations. Virtusa's accessibility testing solution automated several key steps and enhanced reusability. In addition, a knowledge repository and document library was established to reduce knowledge gaps.


The Challenge

The existing process was manual and time-consuming (28 days for the test cycle), leading to inefficiencies and lack of timely coverage to enforce compliance. The bank sought to:

  • Make 40 functional and 37 confirmation screens DDA compliant
  • Eliminate errors and high dependency on manual efforts, to reduce the testing cycle time
The Solution

Virtusa leveraged JAWS and Validator W3 to develop an automated testing solution that helped the client create an accessible website, compliant with DDA and AA WCAG 2.0 guidelines.

70% user stories were automated using QTP. WCAG2.0 test reporting template was also designed. The knowledge repository and document library helped create reusable assets and reduce knowledge gaps. Key improvements to the website included:

  •  Improved accessibility of information on webpages for all users
  • Consistent style of presentation and navigation throughout the application
  • Availability of alternate and device-agnostic access
  • Sufficient color contrast to support disabled people in accessing the application
  • Removal of Cascading Style Sheet (CSS) and provision for customized style sheets intended for users with visual disability
Web Accessibility Testing Services
The Benefit

The bank achieved 100% compliance for the screens and significantly improved testing efficiency.

  • 100% automation of the testing cycle
  • 70% user stories automated
  • Zero leakage in UAT
Accessibility testing

Build compliant and accessible applications through intelligent testing

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