• Services
  • Industries

  • About us
  • Careers
  • Contact us
en
en
Global(en) Deutsch(de) Svenska(sv) Español(es)
solution

Smart ATMs

The Key to Branch Transformation

Speak to an expert
  1. Home
  2. Solutions
  3. Smart ATMs
Banking and Financial Services

According to JLL Research, the number of bank branches in the US alone has declined from 97,000 in 2007 to 89,300 in 2017 and it predicts a further decline of 20% by 2027. At the same time, the growth of ATM installations worldwide has slowed down from a CAGR of 9.9% (2010 to 2015) to a CAGR of 4% (2015 to 2020).

As branch usage declines, Smart ATMs will help transform the branches or setup proxy branches offering smarter and appealing customer experiences. Virtusa brings to you unique assets that can help kick-start your journey towards a smarter bank.

Banks have started focusing on modernizing their traditional branches and setting up proxy branches. They are also considering traditional ATMs as an alternative channel for sales and a marketing channel that can help them derive new revenue streams and offer tailored services to their customers.

Smart ATMs would not just dispense cash, but also provide customers with possibilities that include:

  • Buying tickets for events and flights
  • Checking KYC and opening a new bank account
  • Recharging travel and gift cards
  • Sending money to friends
  • Utility bill payments

Digital technologies present an opportunity for banks to rapidly innovate and deliver a customer experience that differentiates them from the rest. Browser-based ATMs, one such innovation, help banks transform the ATM experience, giving customers the much-needed DIY (Do-it-Yourself) option.

Virtusa’s award-winning Smart ATM solution

Helping banks deliver unmatched customer experience while substantially reducing implementation time.

Our solution enables banks to strike the right balance between in-branch and digital services for customers, thus unleashing the potential of digital banking and enabling them to accelerate their customer journey.

Features

Smart ATMs
  • Secure biometric access with mobile authentication
  • Personalized contextual dashboard
  • Remote teller assistance for complex transactions
  • Image-enabled deposit
  • Online and video assistance

What differentiates our Smart ATM solution

Virtusa’s Smart ATM solution enables banks with

  • NLP-enabled ATMs to interpret voice commands
  • Touch screen interface offering seamless experience
  • Cross-channel marketing and sales enablement
  • Unparalleled customer experience management
  • Innovative new business models’ creation

Speak to an expert

Learn how Virtusa’s Smart ATM solution can help transform your bank’s customer experience.

Contact Us
  1. First Name
  2. Last Name
  3. Job Title
  4. Organization
  5. Email
  6. Phone
  7. Comment or Question
  8. Contact Us
Related content
  • Services

    Consulting & DesignConsulting & Design

    • User Experience & Interface Design
    • Business Consulting
    • IT Strategy & Infrastructure
    • Accelerated Solution Design
    • Operational Process Design
    • Org Change Management

    Digital EngineeringDigital Engineering

    • AI & Machine Learning
    • Analytics, Insights, Data
    • Application Platform Engineering
    • Content & Customer Experience
    • Digital Process Automation
    • Enterprise Applications
    • Industrial IoT
    • xLabs: Innovation Hub

    Cloud TransformationCloud Transformation

    • Cloud Native Engineering
    • Cloud Migration Services
    • Cloud Operate
    • Cloud SaaS
    • Cloud Data & Analytics
    • Cloud Security

    Managed ServicesManaged Services

    • Application Support & Management
    • Infrastructure Management Services
    • Intelligent Engineering Automation
    • Intelligent Process Automation
    • Knowledge Process Outsourcing

    Take the Future Fitness Assessment:
    Cloud Adoption

    Has your organization realized the full potential of the cloud?
    Find out in just a few minutes.

    Start here
  • Industries

    IndustriesIndustries

    • Banking & Financial Services
    • Communications
    • Consumer Packaged Goods
    • Healthcare
    • Life Sciences
    • Information Services
    • Insurance
    • Independent Software Vendors
    • Manufacturing
    • Media & Entertainment
    • Retail
    • Transportation & Logistics
    • Travel & Hospitality

    Virtusa named leader in Pega Services

    PEAK Matrix® Assessment 2021 by Everest Group

    Read report
  • About us

    Who we areWho we are

    • About Virtusa
    • Board of Directors
    • Leadership
    • Corporate citizenship
    • Awards
    • Investor information

    Virtusa Cares

    Our response to the
    COVID-19 pandemic

    Learn more

    Our ApproachOur Approach

    • Digital Transformation Studio
    • Transformation Accelerators

    Our PartnershipsOur Partnerships

    • Adobe
    • AWS
    • Azure
    • Google
    • Pega
    • Salesforce
    • View all partners

    NewsroomNewsroom

    • Press releases
    • Events
    • Media coverage
    • Video hub

    Our Perspectives

    • Articles
    • Tech Talks
    • White papers
    • Webinars
    • More perspectives
    Offices locationsOffices locations

    Offices locations Offices locations

    • AMERICAS
    • EMEA
    • APAC
  • Careers
  • Contact us
  • Popular Searches

      Useful links

      • Contact us
      • Careers
      • Investors
      • News & Events

      Success stories

      More than 200 companies turn to Virtusa to drive their businesses forward in the age of digital transformation

      Learn more
    Follow Us:

    ©2022 Virtusa Corp. All rights reserved.

    • Privacy Policy
    • Cookies Policy
    • Terms of Use
    • Compliance
    • Glossary
    Close modal