Enterprises struggle to unlock the full potential of their digital investments in ServiceNow. Being a part of many IT operations architectures, the overall ServiceNow strategy for an organization needs to encompass forward thinking by bringing hyperautomation back to life.
Gartner defines it as an effective combination of complementary sets of tools that can integrate functional and process silos to automate and augment business processes.
As ServiceNow lies as the foundational element of this strategy, Virtusa designs and constructs an overall hyperautomation strategy composed of best-of-breed components from process design, mining, monitoring, and execution.
Virtusa’s ServiceNow capabilities powered by hyperautomation enables organizations to scale and innovate at speed. It also allows businesses to extract more value from their existing ServiceNow investments.
Besides improving customer experience and operation efficiencies, our platform also reduces process-related errors, eliminates repetitive tasks, establishes consistent workflows, and reduces resource costs.