Objective-Based Quality Engineering Services

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Traditional quality engineering (QE) costs are tied to the number of resources deployed at any given time. While digital SDLC practices and Agile flavors have reduced barriers and changed the QA function in the SDLC, these new practices have done little to stem the loss of control over poorly certified code or account for effort lost through non-value time. Additionally, newer architecture patterns, cloud platforms and distributed nimble systems have significantly increased the cost of failure in the event of resiliency failures.

With recent SDLC transformation initiatives, the focus has been to reduce conflicts in the SDLC. However, without clear toll gates tied to objectives, there is a potential for a significant increase in cost. Many service providers have taken advantage of this and deployed a higher volume of resources for their benefit. Rather than focus on QE through a volume approach, Virtusa applies an ML-infused engineering strategy that drives resilient QE based on clients’ defined objectives.

Impetus for change in the QE landscape

Treated as commodity
Effort charged by headcount without incentive or goal
Undermined ROI
Leakage and non-value time charged to customer
(~20% of effort per sprint)
Changing resiliency & reliability needs
Leakage and non-value time charged to customer
Code/platform delivery teams not held accountable
Agile and continuous development are driving higher frequency of releases which tend to embrace too much failure, increasing quality engineering cycles
Quality not always related to customer experience
Quality of the product is not tied actual customer experience and net promoter score for digital platforms

Virtusa Intelligent Engineering Automation Approach

As a pioneer in engineering, Virtusa has leveraged its outcome-driven capabilities to build accelerators and tailored a commercial model to deliver true of quality. We leverage a combination of AI/ML platforms to reduce automation efforts during regression automation rework along with providing organizational rewiring, if necessary, to ensure successful transformation. Our approach includes best-in-class processes, accelerators, and a proven commercial model.

Our approach includes:

Integrated Teams

Hyper Agile Squads (SDETs)
True shift-left in owning unit test coverage
SLA/SLO definition and adherence

Heightened Resilience

Higher observability
Chaos engineering to find faults early
SRE-aligned quality process

Extreme Automation

Automated debt reduction
Continuous testing platform
Test data automation
ML-enabled visual testing and auto-healing automation

Effort Compression

AI-based test assets Optimization approach
Intelligent impact based continuous automation
Risk-based testing approach

Product Quality Assurance through Ownership-Driven Engagement Model

Our intelligent engineering tenets enable us to offer a commercial model that is charged based on quality of the product being released instead of offering traditional models which are solely based on resource cost

Key Benefits

With Virtusa’s Intelligent Quality Engineering (QE) Automation, your organisation will realise over 40% reduced operations budgets due to initial cost takeout along with compressed effort and accelerated delivery through our proprietary accelerators.

Reduce the run cost of QA by >40%
Significantly reduce cost of QA teams by over 40% within the first quarter and focus on increasing effort compression over the next few months to accelerate delivery
Reduce the period MTTF (mean time-to-failure) by 95%
Significantly reduce the duration between system failures and ensure systems are highly available by identifying and fixing issues earlier in the SDLC
Reduce regression effort by up to 70%
Reduce regression automation efforts by up to 70% with visual testing approaches to reduce the maintenance effort
Eliminate Toil – Reduce non-value time by >80%
Automate all manual non-value tasks to focus on what really matters

Virtusa’s Intelligent Quality Engineering (QE) Automation Key Benefits

Success story

Virtusa helped a multinational company that specializes in Internet-related services and products for millions of users to reduce non-value time to levels below 15%.

Virtusa applied an objective drive QE model for over four years, ensuring that all products were certified for the highest levels of resilience before releasing them to production along with canaries.

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