Increased and continued investments in digital capabilities such as cloud and microservices is challenging financial firms’ abilities in getting full visibility across and managing their application and infrastructure stacks.
Challenges CXOs face:
- Monitoring the health of their dynamic IT landscape with zero blind spots
- Predicting the failure of applications or infrastructure and evaluating business impact
- Getting visibility across private clouds, public clouds, and on-premise environments
- Providing more efficient and stable applications and infrastructure
- Ensuring IT systems are performing at levels necessary to meet compliance and SLA requirements
Virtusa’s AI Managed applies the power of analytics to and AI to intelligently monitor and take pro-active action that ensures application and infrastructure performance. With our AIMS framework, banking and financial services firms are able ensure a stable, resilient environment that can scale their company’s traditional and legacy operations to digital operations.
- Actionable insights from event and incident data:
Ingestion of real-time and historical data for AI and analytics-driven IT incident pattern recognition, root cause analysis, event correlation, noise elimination, generation of actionable insights for system and application issues
- Integrated intelligent automation:
Automation of the resolution of actionable alerts with bots that predict events, auto-resolve potential incidents and proactively fix issues
- Centralized incident room:
Unified dashboard solution for aggregation of data from multiple sources, visualization of event data and event analytics, and smart triage
Our success is tied to long-standing relationships with some of the most prominent global banks and financial services firms, establishing Virtusa as a proven industry leader in the area of AI Managed Services.
By partnering with Virtusa, organizations can leverage our AIMS expertise and achieve the same results we’ve delivered to our clients:
- Predictable and secured operations with up to 50% savings in TCO
- MTTR reduction : 30%+ along with 40% - 60% alert noise reduction
- 40% reduction in critical P1/S1 incident prevention and automated incident management
- Increased business value and consumer satisfaction (NPS) by 70%+
We work with variety of application performance and infrastructure monitoring tools such as Dynatrace and AppDynamics and AIOps service providers like CloudFabrix, Moogsoft, Splunk. As part of our AIMS offering, we’ve also developed AI capabilities purpose-built for the needs of banking and financial services firms.