Our approach to IMS is ‘transformation-driven’
rather than ‘business-as-usual’ service delivery with incremental efficiencies
Our ITIL-based infrastructure transformation driven by extreme automation covers the entire gamut of core Infrastructure Management Services (IMS) and modernization services. We deliver resilient and predictable infrastructure that helps drive enhanced business performances. Virtusa offers a rich portfolio of services and accelerators spanning the infrastructure lifecycle of design, build, manage, and innovate.
- Core infrastructure services
Automate day-to-day infrastructure management, enhance user experience, and provide real-time visibility on asset performance. Our services include:- Datacenter services (compute, storage, backup, archive)
- Data, web, and infrastructure applications (database, middleware, web, messaging & collaboration)
- Network services (NOC, data, voice, video, contact center)
- Workplace services (ServiceDesk, Daa, desktop/laptop, mobile, VDI, app delivery)
- Security services (IAM, GRC, SIEM, threat, vulnerability)
- Cloud managed services (provisioning, support & managed services)
- Allied services
Simplify IT asset management with services including data sciences to data platform modernization, and service desk support including:- Data science and AI/ML (analytics, RPA, AI Ops)
- Directory and monitoring (patch management, job scheduling, software distribution, device and service monitoring)
- ITSM and command center (ServiceNow, operating model design, directory, ITIL, SLA, reporting)
- ITAM (IT asset discovery, data evaluation and report, tooling)
- Data center modernization (platform transformation, data center consolidation )
- ServiceDesk & level 1 (voice, data, web, mail services integrated across application, infra)
We partner with global clients to help them modernize their IT infrastructure and deliver customer delight
Virtusa has been identified as a value-added partner for IT modernization to drive innovation and automation across the IT landscape.
Global partnerships with leading IT infrastructure, cloud, and solution providers
We offer a diverse portfolio of IMS services through our partnerships with leading infrastructure management services providers, cloud service providers, and DPA, RPA, and AI solution providers.