Virtusa / Information Services / Science, Technology & Healthcare
Smart solutions that drive communication across the value chain while also reducing costs

Consumers in technology and healthcare segments demand improved quality and value with 24X7 anytime, anywhere support. Payers have an opportunity to introduce innovative and patient-centric contact center platforms to engage customers effectively and drive loyalty. Building analytics competency through smart solutions can enable organizations to enhance sustainability, deliver better outcomes, improve service delivery, set future vision, and mitigate risk factors. Virtusa’s proven expertise in digital transformation helps these businesses deliver a world-class customer experience leveraging innovative solutions such as mobile apps, IoT based health monitoring, and predictive, descriptive and prescriptive offerings. These help enterprises become more customer-centric, and position themselves as value providers.

We provide targeted services and solutions to bridge the clients journey across digital divide

Subscriber Management

Enterprise data management solutions that drive customer loyalty and improve retention

Subscriber Management

Virtusa’s Data management solutions offer Master Data Management (MDM), Data Integration, Data Governance, and Business Intelligence (BI) capabilities to achieve a true 360-degree view of your subscribers. This integrates customer information across multiple channels, systems, devices, and products while enabling enterprises to improve the interaction experience, increase cross-selling, drive customer loyalty and improve retention.

Smart Content

Digitize content for creating engaging user experiences

Smart Content

We help publish content that is contextual, meaningful and relevant. Whether you are establishing a multi-channel content strategy or creating engaging user experiences through personalization. Virtusa’s content strategy and solutions focus on information architecture, taxonomy, content governance, creation, and delivery. We help develop strategies to digitize, acquire, optimize and reuse digital assets.

Big Data

Data monetization approach to generate new revenue opportunities

Big Data

Virtusa’s Data Monetization solutions provide data and analytics on a single platform which seamlessly provides information on customers, operations, billing and social media across B2C and B2B clients. Information Services providers are increasingly recognizing the fact that they have large volumes of under-utilized data and are looking for meaningful ways to utilize this available data. Our data management strategies and solutions help organizations define the best approaches for data architecture, data quality, governance, visualization, metadata, taxonomy, security, and storage.

Artificial Intelligence (AI) + Cognitive Computing

Integrate cognitive capabilities into your applications, products and business processes

Artificial Intelligence (AI) + Cognitive Computing

Artificial Intelligence (AI) is rapidly becoming the core of digital transformation. Advances in Big Data and the Cloud have significantly improved the adoption of AI over the past few years. Cognitive technologies can quickly understand the data landscape, learn from it and reason through it. Our AI led robotic processes can automate manual operations across billing, service and customer care operations. Virtusa’s proprietary RPA solution accelerator “Accello” provides an easy, efficient and cost-effective way to automate processes.

Blockchain

Drive innovation and process improvements with Distributed Ledger Technologies

Blockchain

Today’s transactional systems use antiquated techniques for sharing information and executing contracts. Blockchain is finding an increased adoption in the Information services space. We help our clients identify parts of the business that are vulnerable to Blockchain threats and create new business models. From design to deployment, we bring significant expertise and accelerators across strategy and design, sandbox, solution accelerators, security, and privacy. Using our Blockchain Sandbox, we can convert an idea to an MVP in 3 to 4 weeks’ time to fast track blockchain experiments.

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Virtusa Corporation
132 Turnpike Road
Suite 300,
Southborough, MA 01772