Smart Solutions that Drive Communication and Reduce Costs Across the Value Chain

Virtusa / Information Services / Science, Technology, & Healthcare

Consumers in technology and healthcare segments demand improved quality and value with 24X7 anytime, anywhere support. Payers have an opportunity to introduce innovative and patient-centric contact center platforms to engage customers effectively and drive loyalty. Building next-gen analytics competency through smart solutions can enable organizations to enhance sustainability, deliver better outcomes, improve service delivery, set future vision, and mitigate risk factors. Virtusa’s proven expertise in digital transformation helps these businesses deliver a world-class customer experience leveraging innovative solutions such as mobile apps, IoT-based health monitoring, and predictive, descriptive, and prescriptive offerings. These help enterprises become more customer-centric, and position themselves as value providers.

We provide targeted services and solutions to bridge the clients journey across the digital divide

Subscriber Management

Enterprise data management solutions that drive customer loyalty and improve retention

Subscriber Management

Virtusa’s data management solutions offer master data management (MDM), data integration, data governance, and business intelligence (BI) capabilities to help you achieve an in-depth true 360-degree view of your subscribers. This integrates customer information across multiple channels, systems, devices, and products while enabling enterprises to improve the interaction experience, increase cross-selling, drive customer loyalty, and improve retention.

Smart Content

Digitize content for creating engaging user experiences

Smart Content

To establish a multi-channel content strategy or to generate personalized content for improved user experience, Virtusa develops solution to digitize, acquire, optimize, and reuse digital assets. We help publish content that is contextual, meaningful, and relevant. Virtusa’s content strategy and solutions focus on information architecture, taxonomy, content governance, creation, and delivery.

Big Data

Data monetization approach to generate new revenue opportunities

Big Data

Virtusa’s Data Monetization solutions provide data and analytics on a single platform that seamlessly provides information on customers, operations, billing, and social media across B2C and B2B clients. Information Services providers increasingly recognize the need for exploring ways to tap large volumes of under-utilized data that can transform businesses. Our data management strategies and solutions help organizations define the best approaches for data architecture, data quality, governance, visualization, metadata, taxonomy, security, and storage.

Artificial Intelligence (AI) + Cognitive Computing

Integrate cognitive capabilities into your applications, products, and business processes

Artificial Intelligence (AI) + Cognitive Computing

Artificial Intelligence (AI) is rapidly becoming the core of digital transformation. Advances in Big Data and Cloud have significantly improved the adoption of AI over the past few years. Cognitive technologies can quickly understand the data landscape, learn from it, and reason through it. Our AI-led robotic processes can automate manual operations across billing, service, and customer care operations. Virtusa’s proprietary RPA solution accelerator, ‘Accello’ provides an easy, efficient, and cost-effective way to automate processes.

Blockchain

Drive innovation and process improvements with distributed ledger technologies

Blockchain

Today’s transactional systems use antiquated techniques for sharing information and executing contracts. Blockchain is finding an increased adoption in the information services space. We help our clients identify areas of business that are vulnerable to blockchain threats and create new business models. From design to deployment, we bring significant expertise and accelerators across strategy and design, sandbox, solution accelerators, security, and privacy. Using our Blockchain Sandbox, we can convert an idea to an MVP in three to four weeks’ time to fast track blockchain experiments.

Contact Us

    Yes, I want Virtusa to keep me up-to-date with recent industry developments including insights, upcoming events, and innovative solution capabilities according to the privacy policy
  • This field is for validation purposes and should be left unchanged.