Even in this digital era, Healthcare remains one of the few industries where information and experiences for customers are fragmented, unconnected, and often frustrating. Healthcare customers are beginning to expect Amazon-like customer service and care and are usually disappointed.
Virtusa brings digital solutions to the marketplace that enables healthcare organizations to help engage with their customers and employees in a meaningful manner. Customers are looking for digital solutions that provides superior experiences and connects their journeys from when they purchase their healthcare to when they require medical services to proactively help them manage their health and wellness. We’re helping –payers, providers and major healthcare enterprises build digital platforms that can scale to the needs of their customers.