Is your enterprise capitalizing on this year’s biggest trends? Evaluate your competitive edge with the 2022 Virtusa Trend Almanac. View report

newsroom

Press Release

October 4, 2013

Virtusa Introduces Pega-Partner Upgrade Innovation Center

WESTBOROUGH, Mass., “(October 4, 2013)Virtusa Corporation (NASDAQ: VRTU), a global business consulting and IT outsourcing company that combines innovation, technology leadership and industry solutions to transform the customer experience, today announced that it has worked with Pegasystems to introduce the company's Pega-Partner Upgrade Innovation Centers. This program provides dedicated upgrade resources and services to customers around the world, and helps organizations stay current on major Pega platform releases, providing vital expertise and best practices through teams devoted to operationalizing the upgrade process.

Virtusa will be enabled to upgrade clients to the recently introduced Pega 7 platform as part of this initiative.Today, organizations are looking to continually optimize their core business processes to stay ahead of the competition, reduce operating costs, improve customer experience and drive client success. Pega's Build for Change platform is a proven solution that empowers organizations to be more responsive to the changing needs of business by improving processes that directly impact customers, including automating call centers, customer service and client onboarding processes.Pega 7 enables our clients to dramatically improve their customer experience and optimize business processes in ways previously not thought possible, said Frank Palermo, senior vice president -Technical Solutions Group at Virtusa. We are thrilled to be one of the alliance organizations participating in the Pega-Partner Upgrade Innovation Centers, as we believe that this will benefit our clients.Virtusa is among a trusted group of companies working with Pega to create an upgrade center program that includes a repeatable methodology for clients to successfully stay current on the latest Pega technology. Virtusa will follow a three-phase approach -- discover, execute and transition -- to ensure that its clients are rapidly upgraded.We have a long-standing relationship with Virtusa and they have been a trusted Pegasystems partner over the years, said John Barone, vice president of Global Strategic Alliances at Pegasystems. Virtusa's experience and breadth of capabilities made them an ideal candidate for the Pega-Partner Upgrade Innovation Centers to help us successfully transition customers to the latest technology from Pega.

For more information on Pega 7, including key benefits for organizations, please visit the Pega 7 homepage.Virtusa has deep expertise implementing solutions that leverage powerful technologies such as BPM, CRM, ECM, CEM, DW/BI and mobility. This expertise, combined with the company's business-driven approach and long-standing relationship with Pegasystems made the company a logical choice to help bring Pega 7 to market. Earlier this year, Virtusa was named a Pegasystems Platinum Partner, Pegasystems highest partnership level. Virtusa received this honor based on its success implementing large-scale, high-quality, complex BPM projects using Pegasystems BPM platform.

 

About Virtusa

Virtusa Corporation is a global provider of digital business strategy, digital engineering, and information technology (IT) services and solutions that help clients change, disrupt, and unlock new value through innovative engineering. Virtusa serves Global 2000 companies in Banking, Financial Services, Insurance, Healthcare, Communications, Media, Entertainment, Travel, Manufacturing, and Technology industries.

Virtusa helps clients grow their business with innovative products and services that create operational efficiency using digital labor, future-proof operational and IT platforms, and rationalization and modernization of IT applications infrastructure. This is achieved through a unique approach blending deep contextual expertise, empowered agile teams, and measurably better engineering to create holistic solutions that drive the business forward at unparalleled velocity enabled by a culture of cooperative disruption.

Virtusa is a registered trademark of Virtusa Corporation.  All other company and brand names may be trademarks or service marks of their respective holders.

 

Media Contact:

Alex Nickols
Edelman
+1 (415) 430-8056
Alex.Nickols@edelman.com

Contact:
Ron Favali
Conversion Marketing
ron@conversionam.com
727-512-4490



Related content