The banking operations worldwide are changing, and Australian banks are quick to respond. With the introduction of Consumer Data Rights legislation, Australian banks are keeping technology at its core to stay ahead of the competition and to stay compliant.
To respond to the rapidly changing market conditions, banks must have an IT infrastructure capable of accommodating the latest technologies and digital transformations like:
With over 25 years of industry experience, Virtusa is a leading IT service provider with nearly 100 banking and financial services clients across North America, Europe, Asia Pacific, and Australia, including more than half of the top 30 global banks and several leading national and regional institutions.
Recently, customer demands for fast, personalized, and responsive bank practices have led banks in Australia to opt for executing a real-time data strategy. Customers expect their banks to have an app on their phones and be available round-the-clock to address their issues in today's digital era. Leading banks expect their IT product architects to re-engineer their banking infrastructure for instant response and decision making.
Virtusa has been the leading global provider of digital strategy, digital engineering, and IT services and solutions that help clients change and disrupt markets through innovative engineering.
The product leaders at Virtusa produce real-time data strategy that underpins the banks' holistic modernization and digital transformation. They enable the bank IT teams to offer smarter digital services via modern APIs. With our award-winning cloud migration capabilities, we empower banks to execute operations beyond just "big-data" solutions.
Banks and financial services firms are looking for a single version of truth across their enterprise to be able to turn insight into foresight and thus enable better decision making.
Virtusa can help you setup a scalable, cost-efficient, and reliable hybrid data platform. Whether you are currently using an MPP database (Teradata/Netezza/Exadata/Greenplum) or an RDBMS (Oracle, SQL Server, DB2), we can quickly and efficiently migrate your data to cloud-native platforms on Cloud (AWS, Azure, GCP) using our proprietary accelerators.
Learn how Virtusa's Cloud Native architecture helps organizations maximize business value while being resilient and agile.
Integrate your sales and finance on a single platform to accelerate complex deal configuration with Salesforce Configure, Price, Quote (CPQ) implementation by Virtusa.
Virtusa’s AWS manged services provides end-to-end managed cloud services, cloud operations design, proven target operating models, and best-of-breed security and cost optimization tools.
Open Banking is turning into a global trend. Changing customer preferences, accelerated tech innovation and a growing digital landscape, regulatory interventions build a disruptive potential to drive truly revolutionary change.
Identify your financial institution's process inefficiencies to increase automation, create standardization, and deliver cost savings.
Virtusa Application Modernization helps you discover complex app portfolio, create an accelerated roadmap to ensure a successful app modernization journey for each application.
Learn how Virtusa can assess your business needs and determine which focus areas will deliver you the best cost optimization outcomes.
Elevate your customer service experience by modernizing your cloud contact center
We help clients mitigate payment challenges around legacy modernization, personalization in channels, and process automation.
We leverage a combination of AI/ML platforms to reduce automation efforts during regression automation rework to ensure successful transformation.
Virtusa’s AI Managed applies the power of analytics to and AI to intelligently monitor and take pro-active action that ensures application and infrastructure performance.
As an expert in digital and cloud transformation, Virtusa works with banks to help them overcome the challenges of microservices adoption and re-architect their applications so that they achieve increased developer productivity, better application performance, and an optimized end user experience.
Virtusa’s Site Reliability Engineering (SRE) for Banks and Financial Institutions is an end-to-end platform that bridges the divide between development and operations.
Accelerate your ability to enable powerful, personalized customer experiences
Banks widely use APIs, but despite widespread use, a recent study found that most banks still struggle with challenges ranging from getting the infrastructure in place,to finding suppliers to setting strategies and objectives.
Virtusa's unique Intelligent Self-Service offering doesn't just add channels to the customer journey, it provides omnichannel strategies that start from the inside out.
Virtusa's Home Loan Origination transformation improves the customer experience, reduces loan processing time, and facilitates operational efficiency and transparency.
Learn about hyper-personalization and vEngage helps banks to modernize sales and marketing efforts to deliver real-time, contextual offers backed by prescriptive recommendations.
Harness conversational AI to enrich customer and employee experience across touchpoints with Virtusa's Conversational AI (CAI).
Prevent borrowers from moving from ‘missed payments’ to ‘delinquency’ through a combination of responsive actions and customer-centric experience.
Virtusa’s Effective Virtual Agents solution will help to improve your ineffective chatbots, based on the budget and timeline that work for your business.
Virtusa’s Digital Product Workbench is an integrated platform that helps accelerate time to market by enabling rapid product development while reducing costs.
Today, banks need a single source of truth that enables them to have a holistic view of the customer relationship used to devise strategies for cross-selling and upselling.
Reduce support application cycle time and costs by up to 20% with an integrated system for your ticket management and DevOps platforms.
Automate the intake of large amounts of data in a fraction of the time with Virtusa’s Automated Data Ingestion using metadata.
We believe banks can emerge stronger by making strategic choices right now around investing in automation from the front office to the back office, building AI capabilities, and enabling self-service capabilities for clients.
Built on the open stack/commercial-off-the-shelf, Virtusa’s Smart Digital Banking solution offers a set of pre-configured digital banking accelerators that enables banks to rapidly create an immersive digital banking experience.
Virtusa teams with word-class partners to bring technology solutions that drive your business forward
Virtusa built a cloud-based real-time data platform for an Australian regional bank to feed Open Banking APIs and conform to ACCC CDR compliance guidelines.
Virtusa supports IMB bank, Australia to achieve Open Banking compliance through CDR Solutions. This was to comply with the Consumer Data Right (CDR) legislation by the Australian government to adopt Open Banking operations
Leading US bank makes it quick and easy for customers to apply for automotive finance "online and on mobile" when it works with Virtusa to enhance its auto loan platform.
In line with the bank's vision to fulfill tomorrow's aspiration today, they needed to understand and service tomorrow's customer -- Generation Y -- who has most financial services right at their fingertips.
With the exponential growth of FinTechs and tech giants and the rise of digital-only customers and the increasing need for Open Banking, banks and financial institutions are challenged to innovate and transform digitally.
Helping one of the world's leading global financial services firms put customer centricity at the center of everything it does by redefining its online presence- and changing the face of mobile banking forever.
The ever-evolving MarTech landscape paired with this account-based marketing software company’s rapid business growth meant it was time to upgrade its current IT infrastructure to a more powerful and agile cloud platform.
A leading North American commercial lender needed an automated and integrated solution to accelerate the loan management process and improve experience for borrowers. Virtusa implemented a holistic AI solution to help the client seamlessly migrate its lending operations to cloud and increase the loan processing rate by 30%.
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Learn how you can leverage AI to improve customer loyalty and maximize debt collection recovery.