Digi-proofing Insurance

Virtusa at InsureTech Connect 2022

Booth# 2367

Mandalay Bay Resort, Las Vegas
September 20-22, 2022

 

 

 

The impact of technology is now undeniably, the most significant underpinning for the Insurance industry as it tries to keep pace with the rapidly changing consumer dynamics.  Dealing with an extremely technology-savvy end client is forcing carriers to explore new frontiers and rapidly adopt digital technologies to eliminate fragmented experiences and deliver truly personalized experiences across all channels to attract, engage, convert, and retain customers. This also presents a major challenge to their backend legacy and disintegrating core systems that need to be urgently modernized to cater to the ever-growing real-time demands of this digitally accelerated overall environment.

Digi-proofing Insurance

Virtusa’s Digi-proofing brings in multi-dimensional advantages to carriers delivering a superior customer experience through personalized data-driven insights and addressing core systems modernization in parallel.  

Seamless omnichannel experience

Digitalization through personalizing customer journeys, customer 360 degrees dashboard, self-service functions, and chatbots increase customer delight.  

 

 

 

Revitalized core systems

Legacy core systems are a major stumbling block for digitalization as they lack Integration capabilities, scalability, and the ability to service the increasing requirements of the various digital front-end systems. Digi-proofing core backend systems by modernization through APIs and Microservices can address challenges of monolithic architecture to deliver flexibility and scalability. 

Personalized data-driven insights

Carriers should now fully leverage the insights that can be gained from the huge swath of data being collected, by effective cloud-based data management and AI-driven analytics that is fully integrated across all customer touch points and internal systems.  

 

 

Redefining Service in Insurance: Panel discussion at ITC 2022, Las Vegas
September 20, 2022, 3:15 PM Pacific

Insurers are waking up to the fact that service is an enterprise experience, not a department. Join us for a panel discussion on 'Redefining Service in Insurance'. A panel of industry leaders, moderated by Pega, will discuss how they are investing in changing customer and agent loyalty. Panel discussion to be followed by an exciting closing reception!

 

Speakers

Gregory Price

Gregory Price

Senior Vice President,
Technology,
Virtusa

Puneet Bhasin

Puneet Bhasin

Chief Information Officer
and Chief Digital Officer, 
Unum

Srinivas Jonnada

Srinivas Jonnada

Chief Technology Officer,
Reliance Standard

Moderator

Michelle Gaertner

Michelle Gaertner

Managing Director,
North American Insurance,
Pega

 

 

Meet us at booth no. 2367, ITC 2022, where our thought leaders and subject matter experts
will be onsite to discuss how we can help you accelerate your digital transformation journey!

Digital Insurance Business Solutions

Learn more about the wide variety of innovative digital business solutions Virtusa has provided our clients in the Insurance industry for over 25 years.

 

 

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