segment

Life and annuity insurance technology consulting

Digital transformation focused on profitability fuels technology investments for life and annuity

The life and annuity insurance market is a market in flux as customer demands evolve, digital technology advances, regulatory directions remain unsettled and Insurtech innovation gains momentum. Regulatory pressures on consumer protection for financial planning and advice continue to weigh heavily on the market. Potential changes in traditional agent sales and distribution methods may open up new business models. As profitability is challenged, insurance companies look to invest in cost reduction initiatives over core system modernization initiatives and investments in digital, analytics, Cloud Migration, and Cybersecurity.

Virtusa combines Insurtech disruption with industry leading digital transformation expertise.
  • Claims Management Suite
    An end-to-end Claims Management Suite built using Pega Claims for Insurance (PCI) comprising Consulting Services, Technology Transformation, Support Services, and Optimization Services with a strategic focus to accelerate Claims outcomes.
  • Claims Data and Analytics
    Virtusa helps dramatically improve claims data and analytics by helping you integrate structured and unstructured data to drive new understanding and develop deeper insights. We’ll help leverage powerful predictive models to put cloud-based, multi-dimensional data to work to enable business growth, improve operations—and better prepare for what’s next. Whether it is addressing Data Lineage and Data Strategy, Big Data & Analytics, Business Intelligence, Data Governance or building your Enterprise Data Lake Architecture, Virtusa is your partner. We have engineered many of the data management solutions in the industry and have expertise across all the leading and open-source tools.
  • Underwriter Work Bench
    Our pre-built automation integration with vUWB (Pega Underwriting for Insurance) helps underwriters to resolve submissions efficiently, reduce losses, help with data extraction from submissions, consistency in scoring, and increase policy counts. Our solution provides you with the foundation to improve overall underwriting cycle duration by 10X and provides underwriters with instant analytics information.
  • Complaint Management System
    CMS for Insurance (CMSi) is a Pega based solution that revolutionizes complaints processing by providing efficient workflows, platforms for collaboration, enabling regulatory compliance and improving policy holder satisfaction.
  • Claims Automation BOT
    Using BoTs is like hiring, training and operating a new virtual workforce. BOT not only does what a human does, but does it better and faster. Unlike humans, BOT can successfully invoke system calls and exchange information in a secure way that reduces integration costs. BOT handles exceptions to deal with real business situations and it also maintains an audit trail of all files and actions. BOT enables managers to view the status of work any time and triggers proactive alerts for improved customer and staff experience.
Virtusa combines Insurtech disruption with industry leading digital transformation expertise.

Transformative digital technology solutions

Dramatically increase the success of your digital transformation. Whether developing net new solutions or scaling existing processes and staff worldwide, Virtusa helps you reach your goals in some of today’s most complex and fast-moving use cases

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Underwriter Workbench Solution

Virtusa’s Underwriter Workbench solution capitalizes on advanced technologies such as AI and analytics to improve straight through processing, and reduce time to market for new products. 
Predictive Claims Data and Analytics

Virtusa's predictive claims data and analytics solution offers insurers a platform to plug into their existing data sources and derive business insights using the dashboards and models that slice, dice and simulate the data.
Digital Insurance Customer Experience

At Virtusa, we have extensive Insurance experience understanding how purposeful and personal digital interactions drive real customer engagement that, in turn, drives profits.
Reimagining Omni-Channel Customer Experience

We understand the industry challenges and propose an approach for a unified and enhanced experience across the channels.
Insurance Cloud Solutions
Virtusa's cloud solutions for the insurance industry prioritize and optimize migration to the cloud. A digital transformation‚AI led approach helps improve business efficacy while delivering experiences that policyholders expect across all channels. Our cloud-enabled solutions are built to simplify core processes, optimize every customer interaction, and fuel revenue growth.
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