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segment

Life and annuity insurance

 

Simplify underwriting, claims, and compliance in life and annuities operations.

Virtusa helps life and annuity insurers replace legacy constraints with cloud-native platforms, agentic AI-led workflows, and automation that speed underwriting, simplify claims, and ensure proactive compliance. Virtusa’s Underwriter Workbench, AI-powered claims, omnichannel CX, contact center transformation, and insurance analytics streamline operations. They reduce manual effort and deliver personalized, consistent interactions. Together, these create an agile, future-ready foundation.

Transformative digital technology solutions

Transform insurance claims processing with AI and automation

Virtusa’s ServiceNow app engine empowers insurers with AI-driven automation, reducing costs by 40% and boosting efficiency by 50%-75%.
Underwriter Workbench Solution

The solution capitalizes on AI and analytics to improve straight through processing and reduce time-to-market for new products. 
Reimagining Omni-Channel Customer Experience

We deliver a seamless, unified omni-channel communication experience for improved insurance service operations.
Contact center transformation powered by Salesforce

Harness conversational AI to enrich customer and employee experience across touchpoints with Virtusa's Conversational AI (CAI).
Predictive Claims Data and Analytics

A platform for insurers to derive business insights using dashboards and models that slice, dice and simulate data.
Digital Insurance Customer Experience

We enable purposeful and personal digital interactions that drive real customer engagement and profits.
Insurance Cloud Solutions

Our cloud-enabled solutions are built to simplify core processes, optimize customer interaction and fuel revenue growth. 
View all solutions

Insurance business transformation trusted by global leaders

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