Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report

segment

Group insurance

 

Modern group insurance platforms for a changing workforce.

As workforce dynamics evolve, group insurers must deliver personalized benefits while ensuring strict compliance and operational efficiency. Virtusa enables this through cloud-native, configurable platforms that flexibly support diverse benefit structures and regulatory frameworks. We automate quoting, eligibility management, and claims workflows by embedding agentic AI, insurance data analytics, and intelligent document processing. These include built-in audit trails, compliance validation, and regulatory intelligence based on RegTech best practices. Our contact center transformation, omnichannel CX, and AI-led claims automation enhance service for employers and brokers. Compliance officers gain complete visibility and control throughout the group policy lifecycle.

Transformative digital technology solutions

Transform insurance claims processing with AI and automation

Virtusa’s ServiceNow app engine empowers insurers with AI-driven automation, reducing costs by 40% and boosting efficiency by 50%-75%.
Underwriter Workbench Solution

The solution capitalizes on AI and analytics to improve straight through processing and reduce time-to-market for new products. 
Reimagining Omni-Channel Customer Experience

We deliver a seamless, unified omni-channel communication experience for improved insurance service operations.
Contact center transformation powered by Salesforce

Harness conversational AI to enrich customer and employee experience across touchpoints with Virtusa's Conversational AI (CAI).
Predictive Claims Data and Analytics

A platform for insurers to derive business insights using dashboards and models that slice, dice and simulate data.
Digital Insurance Customer Experience

We enable purposeful and personal digital interactions that drive real customer engagement and profits.
Insurance Cloud Solutions

Our cloud-enabled solutions are built to simplify core processes, optimize customer interaction and fuel revenue growth. 
View all solutions

Insurance business transformation trusted by global leaders

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