Crises, for better or worse, bring profound changes to industry and society. Since 2020, the Covid-19 pandemic has forced industries to reassess their business continuity plans (BCPs) and reprioritize corporate decisions and investments. Our new normal, in a Covid-19-saturated world, continues to evolve. Businesses are now more complex, uncertain, and opportunity-driven. Organizations must adopt lean and agile strategies to remain resilient, seize opportunities that will enable progress and prevent regress, and future-proof their products and services.
The below opportunities have diverse qualities. Some are intended for implementation within the business; some outside. They include business process re-engineering (BPR), mergers and acquisitions (M&A), and organic and inorganic growth strategies. While BPR helps trim the waste within the processes, M&A and growth strategies increase the technical debt. Thus, their repercussions must be resolved by integrating the combining entities’ business processes and information technology (IT) assets. In both these cases, the efficiencies are derived based on the alignment and optimization of the technology investments.
While cloud technology itself is not new, it has become rapidly more adaptable in recent years.
Organizations invest in cloud solutions to make smarter investments, whether for their enterprise resource planning (ERP) solutions or, more recently, their robotic process automation (RPA) technology.
RPA solutions, though slow to make inroads in industries outside financial and insurance services (FIS), has been steadily growing in other sectors during the pandemic. Sectors outside of FIS, such as hospitality, travel, logistics, and manufacturing, which were severely impacted by the pandemic, are aggressively pursuing their cloud transformation - digital transformation (CT-DT) initiatives. In other words, the pandemic has accelerated the emphasis on such efforts.
At Virtusa, we believe these compelling arguments will propel the automation and digital revolutions. With our engineering pedigree and history of strong partnerships with niche RPA and cloud vendors, we look to help customers who are:
RPA as a service (RPAaaS) is not a one-size-fits-all solution. Every company has varied needs, timelines, and budgets. If the client already has a mature cloud adoption and is newly venturing specifically into RPA adoption, the implementation of RPAaaS might be a little simpler.