segment

Airlines

Steer clear of turbulence and deliver a superior customer experience through digital transformation

The airline industry occasionally faces headwind ranging from falling ticket prices, fluctuating fuel prices, and competition from new channel consolidators offering a seamless customer experience, to a host of other challenges.

With digital strategies at the core of many transformation initiatives, Virtusa provides platforming solutions that enable omni-channel service, IoT for flight management, and utilizes a variety of technologies for other unique solutions that result in quality customer experience and guest retention. Our solutions and accelerators help reduce turnaround time, improve business efficiencies, and optimize operating costs.

Harness the power of digital transformation

Virtusa helps airline service providers achieve higher margins and increase profitability.

  • Digital supply chain optimization
    Our digital supply-chain solutions seamlessly integrate with your supply chain and inventory processes to improve agility and drive down costs. Our solutions encompass end-to-end, order-to-cash processes and inventory management. 

  • Outbound logistics solutions
    Virtusa’s outbound logistics solution and deep expertise in logistics processes integrate complex IT systems to ensure seamless last-mile connectivity. 

  • Connected fleet management
    Virtusa’s connected fleet management solution integrates digital technologies such as IoT, cloud computing, and edge computing into an enterprise-class solution that uses vehicle data to deliver compelling, actionable insights for better decision-making. 

  • Omni-Channel customer experience
    Our omni-channel strategies help improve customer retention. We deliver in-store personalization and sophistication by integrating digital and physical experiences. While most businesses have a clear vision of how to optimize the customer experience, they lack in implementation, and technological or operational expertise. 
Airlines Digital Transformation Using Platforming Solutions

Solutions

We help tap the opportunity to reimagine the future beyond connectivity with connected experiences across customer touchpoints and services, digitalized operations, and business models to drive exponential growth and time to market.

Where global leaders turn for travel and hospitality business transformation

Working with organizations to help them modernize core systems, transform business, and disrupt their markets with game-changing technologies.

WHITE PAPER

Leveraging genAI in SRE


Misnad Haque & Inderjeet Singh Aidhi
 

Find out what Virtusa can do for you

Speak to an expert, request an assesment, demo our solutions.