Virtusa's Insurance Practice

Where insurance and transformation unite

Customer-Centric Insurance Consulting and Software Solutions

Virtusa’s Insurance practice was built from the ground up for technology innovation and business transformation. We’ve gathered together insurance industry thought leaders, business consultants and senior technologists from industry-leading Insurance firms, consultancies and solutions providers around the world. And while our expertise is diverse, we all have one trait in common: the DNA for disruption.

Success Stories

Where global leaders turn for insurance business transformation.

Working with insurance business to help them modernize their core systems, transform their business, and disrupt their markets with game-changing technologies.

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Services built around key industry drivers.

Sales and Distribution

Insurers are threatened by non-traditional competitors and new business perspectives while also maintaining core relationships with agents and brokers. Disruptive ideas will continue to challenge the traditional models.


The expansion of regulation to ensure consumer protection, to prevent insurer insolvency, much like banking, and to preserve markets will require transformed financial, risk and data engines that can measure and report compliance across the enterprise.

Core Insurance Systems

Insurers will continue to face pressure to modernize core New Business, Underwriting, Policy and Claims Systems to bring new products to market quickly, mine enterprise data for actionable insights to improve underwriting and loss rations and facilitate game changer cost take out through deployment of Cloud and Robotic Process Automation.

Transformation of Operations

Cost take will continue to be a major emphasis and insurers require a partner that can drive and define the business use case for maximum efficiency while deploying robotic process automation, analytics, business process management throughout the value chain.

Security and Value-Leakages

Leakages in fraud, cybersecurity and compliance issues continue to challenge insurance organizations as more of the business is handled through Digital interactions.

Becoming an Agile Organization

Insurers require the agility in the market place to run their business in a highly efficient and responsive way reducing cost while speeding time to market for new services and products. Our MicroServices and DevOps teams help organizations address the core infrastructure required to support a new customer-centric Digital experience.

Digitizing Insurance Customer Experience

The buying behavior and preferences of the customer has changed dramatically. Millennial interaction is completely different than the mass affluent and insurers must offer a personalized experience from purchase, to service and on to claims. Data and analytics play a key part for interactive advice that must be available 24 X 7 on mobile devices.

Preparing for Game Changers

While disruption has occurred from Straight Through Processing, Telematics, IOT, Predictive Analytics, BPM, Mobility and modernizing technologies, insurers must be ready for the next wave that’s already rising. Advances in Blockchain, Cognitive Computing, Data Capture from Drones and Chatbots will disrupt the future of business. As your partner, Virtusa will assess the use case, the readiness of these technologies and leverage our innovation lab ecosystem to give you first mover advantage.

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