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Salesforce BA with Health Cloud
Job description
Roles & Responsibilities:
Experience
10+ years of hands-on experience as a Business Analyst within the Salesforce ecosystem.
Deep Platform Knowledge
Expert-level understanding of Salesforce capabilities, limitations, and best practices (Security model, Automation strategies, Data limitations).
Certifications
Should hold the Salesforce certification plus at least two consultant-level certifications.
Methodology
Proven experience working in Agile/Scrum and Waterfall environments.
Data Proficiency
Strong understanding of data migration, data integration, and tools.
Preferred Qualifications
Experience with Salesforce Health Cloud.
Experience with integration middleware concepts.
Certified Salesforce Application Architect or Business Analyst Certification.
Industry-specific experience in Healthcare Payer.
Competencies & Soft Skills
Communication: Ability to translate technical jargon into business language for stakeholders and vice versa.
Leadership: Experience mentoring junior team members.
Conflict Resolution: Ability to negotiate with stakeholders when requirements conflict or scope creep occurs.
Strategic Analysis & Solutioning
Lead discovery workshops with client stakeholders and department heads to define business processes and functional requirements.
Translate complex business needs into clear technical requirements for the development team.
Act as a Subject Matter Expert (SME) for the Salesforce platform, advising the business on Out of the Box features vs. custom development to minimize technical debt.
Partner with Solution Architects to design scalable solutions across Health Cloud.
Implementation & Delivery
Manage the full Software Development Life Cycle (SDLC) within an Agile/Scrum or Waterfall environment.
Create detailed documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), process flowcharts, and data models.
Configure Salesforce objects, workflows, flows, and validation rules to build prototypes or Proof of Concepts (POCs).
Quality Assurance & Adoption
Lead the User Acceptance Testing (UAT) process, including creating test plans, triaging bugs, and obtaining sign-off.
Drive user adoption through the creation of training materials and leading the sessions.
Analyze data trends and reports to recommend continuous improvements to the platform.
Top 5 Mandatory Skills (Highlighted)
| Mandatory Skills | Years of Experience | Year Last Used | Rating (Out of 10) |
|---|---|---|---|
| Salesforce Business Analysis | 10+ | 2025 | 9 |
| Salesforce Platform Expertise (Config, Security, Automation) | 10+ | 2025 | 9 |
| Agile/Scrum & Waterfall Methodologies | 7–10 | 2025 | 8 |
| Data Migration & Integration | 7+ | 2025 | 8 |
| Stakeholder Communication & Requirement Management | 10+ | 2025 | 9 |
Qualification
Roles & Responsibilities:
Experience
10+ years of hands-on experience as a Business Analyst within the Salesforce ecosystem.
Deep Platform Knowledge
Expert-level understanding of Salesforce capabilities, limitations, and best practices (Security model, Automation strategies, Data limitations).
Certifications
Should hold the Salesforce certification plus at least two consultant-level certifications.
Methodology
Proven experience working in Agile/Scrum and Waterfall environments.
Data Proficiency
Strong understanding of data migration, data integration, and tools.
Preferred Qualifications
Experience with Salesforce Health Cloud.
Experience with integration middleware concepts.
Certified Salesforce Application Architect or Business Analyst Certification.
Industry-specific experience in Healthcare Payer.
Competencies & Soft Skills
Communication: Ability to translate technical jargon into business language for stakeholders and vice versa.
Leadership: Experience mentoring junior team members.
Conflict Resolution: Ability to negotiate with stakeholders when requirements conflict or scope creep occurs.
Strategic Analysis & Solutioning
Lead discovery workshops with client stakeholders and department heads to define business processes and functional requirements.
Translate complex business needs into clear technical requirements for the development team.
Act as a Subject Matter Expert (SME) for the Salesforce platform, advising the business on Out of the Box features vs. custom development to minimize technical debt.
Partner with Solution Architects to design scalable solutions across Health Cloud.
Implementation & Delivery
Manage the full Software Development Life Cycle (SDLC) within an Agile/Scrum or Waterfall environment.
Create detailed documentation, including Business Requirement Documents (BRD), Functional Specification Documents (FSD), process flowcharts, and data models.
Configure Salesforce objects, workflows, flows, and validation rules to build prototypes or Proof of Concepts (POCs).
Quality Assurance & Adoption
Lead the User Acceptance Testing (UAT) process, including creating test plans, triaging bugs, and obtaining sign-off.
Drive user adoption through the creation of training materials and leading the sessions.
Analyze data trends and reports to recommend continuous improvements to the platform.
Top 5 Mandatory Skills (Highlighted)
| Mandatory Skills | Years of Experience | Year Last Used | Rating (Out of 10) |
|---|---|---|---|
| Salesforce Business Analysis | 10+ | 2025 | 9 |
| Salesforce Platform Expertise (Config, Security, Automation) | 10+ | 2025 | 9 |
| Agile/Scrum & Waterfall Methodologies | 7–10 | 2025 | 8 |
| Data Migration & Integration | 7+ | 2025 | 8 |
| Stakeholder Communication & Requirement Management | 10+ | 2025 | 9 |
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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