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Architect - Global Security Operations
Job description
Key Responsibilities
· Supervise SOC and SDS analysts, providing daily guidance, support, and
performance feedback.
· Conduct regular team meetings, coordinate shift schedules, and ensure consistent
24/7 coverage as required.
· Mentor analysts, support professional development, and deliver or coordinate
training plans to foster a culture of excellence, learning, and customer-first thinking.
· Oversee SOC triage & response and service delivery activities to ensure timely and
effective execution.
· Monitor team output for adherence to SLAs, KPIs, and quality standards.
· Act as the first escalation point for complex technical or operational issues within
the team.
Required Qualifications
· 10+ years industry experience and 3+ years of experience in a SOC, service delivery, or cybersecurity operations
environment.
· 1+ years in a supervisory or team lead role.
· Strong understanding of security operations, incident response, and service delivery
processes.
· Experience with SIEM, SOAR, EDR/XDR, and related security tools.
· Excellent communication and interpersonal skills.
Preferred Qualifications
· Bachelors degree in Cybersecurity, Computer Science, or related field (or
equivalent experience).
· Relevant certifications (e.g., CISSP, CISM, GCIA, GCIH, ITIL).
· Experience in a Managed Security Service Provider (MSSP) environment.
· Familiarity with cloud security monitoring and compliance frameworks (e.g., NIST,
ISO 27001).
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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