Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report
Job description
Job Specific Responsibilities:
Have the ability to assist requesters in refining business requirement details to ensure the customers will be receiving functionality requested.
Gain knowledge of our overall ServiceNow implementation to understand and identify cross platform impacts of changes or enhancements being requested.
Design, develop, and implement SPM solutions including workflows, catalog items, workspaces, and integrations to meet complex business requirements
Configure and customize the ServiceNow platform using javascript and ServiceNow APIs to extend capabilities and enhance user experience
Design and implement workflows to support business needs and increase automation
Develop and configure integrations between ServiceNow and other enterprise systems using integration spokes or custom APIs
Work within the Agile methodology to develop, build and test alongside other developers to ensure the best product is delivered to requestors in a timely manner
Work with implementation partners, or internal project teams to Implement new modules as business needs evolve
Assist with regular ServiceNow version upgrades to ensure we remain compliant and supported by the vendor
Key Skills, Requirements and Competencies:
Bachelor’s degree in Information Technology or a relevant technical field
Servicenow Certified Application Developer
At least 3+ years experience working with the ServiceNow platform, specifically in the SPM module, and with good familiarity with ITSM, and the general ServiceNow platform
Strong understanding of ITIL principles and practices
Proficiency in JavaScript and ServiceNow API web services
Proven experience with integrating ServiceNow with other applications
Excellent analytical and problem solving skills
Effective communication and interpersonal skills
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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