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MDM Lead – Siebel UCM & EAI
Job description
Having good understanding on Siebel UCM data model and provide technical solutioning on business requirements and issues.
Perform a day-to-day operational & maintenance support functions within Siebel application including issue troubleshooting, ticket resolution, provide business clarification
Communicate, escalate, and resolve problem ticket issues as appropriate and working with the users/stake holders in resolving incidents based on seviority.
Well aligned with ITIL process in the areas of Incident management, Change management and problem management. Should have hands on development experience in Siebel UCM, Siebel EAI , Siebel Configuration & Scripting and Siebel Workflows.
Have an excellent understanding of Siebel Application data model and architecture. Understand functional requirement and convert to Siebel design and implement with Siebel technologies including Siebel UCM ,EAI,CSW and PL/SQL.
Should be able to build/modify real time interfaces(Webservice/Queue based) as per requirements. Also should be able to troubleshoot integration issues in production/UAT system by analyzing the logs.
Should be able to create integration mapping document by discussing with the relevant stake holders and prepare design.
Should have strong experience in SOAP and REST API integration both inbound and outbound.Must have thorough knowledge on Siebel EAI OOB workflows and Business services and its capabilities. Adheres to all FAB H&S policies and Procedure as laid out by the Group.
7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:
Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
Authorised to take decisions as per the approved authorisation matrix.
QUALIFICATIONS & EXPERIENCE:
Minimum Qualification
Overall 9+ years of experience working as Siebel EAI Developer and UCM knowledge.
Expertise in creation of new realtime interface using SOAP and REST services and troubleshooting issues in production and lower environment.
Candidate must possess at least a Graduate or bachelors degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
.
Qualification
This section shall not be customised to reflect accountabilities which may be unique to one role. Please use Section 5 to capture any accountabilities specific to the role which are over and above those mentioned in this section. Generic Accountability
Having good understanding on Siebel UCM data model and provide technical solutioning on business requirements and issues.
Perform a day-to-day operational & maintenance support functions within Siebel application including issue troubleshooting, ticket resolution, provide business clarification
Communicate, escalate, and resolve problem ticket issues as appropriate and working with the users/stake holders in resolving incidents based on seviority.
Well aligned with ITIL process in the areas of Incident management, Change management and problem management. Should have hands on development experience in Siebel UCM, Siebel EAI , Siebel Configuration & Scripting and Siebel Workflows.
Have an excellent understanding of Siebel Application data model and architecture. Understand functional requirement and convert to Siebel design and implement with Siebel technologies including Siebel UCM ,EAI,CSW and PL/SQL.
Should be able to build/modify real time interfaces(Webservice/Queue based) as per requirements. Also should be able to troubleshoot integration issues in production/UAT system by analyzing the logs.
Should be able to create integration mapping document by discussing with the relevant stake holders and prepare design.
Should have strong experience in SOAP and REST API integration both inbound and outbound.Must have thorough knowledge on Siebel EAI OOB workflows and Business services and its capabilities. Adheres to all FAB H&S policies and Procedure as laid out by the Group.
7. FRAMEWORKS, BOUNDARIES, & DECISION MAKING AUTHORITY:
Functions within the framework and boundaries of Group policies as well as overall organisational and governance frameworks.
Authorised to take decisions as per the approved authorisation matrix.
QUALIFICATIONS & EXPERIENCE:
Minimum Qualification
Overall 9+ years of experience working as Siebel EAI Developer and UCM knowledge.
Expertise in creation of new realtime interface using SOAP and REST services and troubleshooting issues in production and lower environment.
Candidate must possess at least a Graduate or bachelors degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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