Virtusa Recognized as Global Leader in Gen AI Services by ISG Provider Lens® - Read report

× Success! Job has been saved successfully.

Support Agent

Hyderabad, Andhra Pradesh, India
Posted on: 16-12-2025
Apply
Save job Click to Save job
Back to results Click to Back to results

Job description

As a Technical Support Agent, you would analyse, answer, and escalate technical support questions on Google Advertising eco system from the developer community through Google forums, email, and Googler created internal issues. Web product development experience using html5. Understanding of deep debugging and troubleshooting. Capable of running html applications in browsers and devices. Nice to have Experience using Charles proxy for debugging network traffic IMA - (Interactive Advertising Bureau) Experience serving video on any mobile or web platformFamiliarity with video specs (e.g. VAST/VPAID)Experience with HLS and DASH video streaming protocolsExperience with Chrome Cast or other connected TV platformslMA only Experience with Roku and BrightScript Good to have knowledge on IMA SDK (or/and) Google Mobile Ads SDK. Understanding of the online advertising eco system.

Apply
Back to results Click to Back to results

 Key job details

Primary Location
Hyderabad, Andhra Pradesh, India
Job Type
Experienced
Primary Skills
Java, Debugging and Diagnostics, HTML 5
Years of Experience
6
Travel
No
Job Posting
16/12/2025

Join Virtusa

 
Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

Please enter a valid email address to begin your application.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next
Submit Click to Submit

Thank you for verifying your email. Please proceed with the steps below to apply.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

We only accept the following file extensions: .pdf, .docx or .doc
Maximum file size: 1 MB
File name must not include special characters or spaces (e.g. “name_resume.pdf”)

We only accept the following file extensions:

Thank you. You already have an active account with Virtusa's hiring system. Please login to our portal to proceed with your application or apply for more opportunities.

LoginClick to Login

Related jobs

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.

Learn more

Awards and recognition

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next
2023
UK’s Best Workplaces in Tech
2023
UK's Best Workplaces for Wellbeing 2023
2022
Virtusa Earns 2022 Great Place To Work Certification
2017-2022
Candidate Experience (CandE) Awards
View all awards and recognition Click to View all awards and recognition

Find us on Glassdoor.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

Have any questions?

What is the best way to find and apply for positions at Virtusa?

To join our bright team of professionals, you can apply directly to our website under the Careers tab and search all open jobs. https://www.virtusa.com/careers

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

Can I apply for more than one position at the same time?

Yes, you can. Virtusa gives you the flexibility to apply for multiple open positions that excite you about your future and align to your experience and career goals.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

Can I apply for a position across multiple geographical locations?

Yes, you can. Virtusa is a global Company, and we serve our clients through our global delivery model.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

What happens after I’ve submitted my resume?

Our dedicated recruitment team will review your online application and match it to all our open jobs. We update our open jobs on a daily basis and encourage you to check back often.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

How will I be evaluated for a career opportunity with Virtusa?

Our team of recruiters will review your application, relevant job experience, and skills to appropriately align it to our open jobs. From there, the recruitment team will contact the qualified candidate to start the interview process.

Ensure that you open the links to enable the Next button, assuming you have read all the documents.
Okay & NextClick to Next

Career insights

Want to explore the ways you can engineer your career in technology? Our thought leaders share key career insights for candidates from entry-level job seekers to senior technologists.