Implement a robust, unified management information dashboard
Virtusa built a graphic Management Information (MI) dashboard that generated reports in standardized layouts for all key channels. The new dashboard integrated data across various systems (Premium, Quotation and online solicitation systems). It, thereby eliminated dependency on finance and operations manual processing.
The new comprehensive dashboard used data from multiple systems and locations, and provided a consistent and appealing presentation to all brokers. Data was automatically updated every week to reflect the latest metrics. The dashboard, in addition to addressing the key challenges elated to growth and efficiency, also enhanced scalability of the solution. Virtusa facilitated the necessary training on the functionalities and usage of the tool to drive adoption and empower the business team to eliminate dependence on IT.