We started with bringing in a pool of experts who invested time to document the current representation of the end-to-end workflows. It included the current integrations, technical architecture, business rules, and data models to get the required insights on the existing legacy ecosystem. Subsequently, the team made complex changes and upgraded the Duck Creek policy core, rating, and fulfillment engine algorithm to facilitate the new enhancement within the commercial fleet insurance. This facilitated greater enhancements, scalability, and time to market with functional and technical documentation in place.
In addition, the team automated FROI (First Report of Injury) and SROI (Second report of Injury) for worker's compensation. Also, they utilized Virtusa's IP test framework and assets to streamline the test plan, test design, and test execution.