Add agility to remove complexity
It didn't take long for the client to join forces with Virtusa and transform the provider operations platform with an efficient, scalable solution. Broadly, the client required three main issues to be addressed in the future state:
Leveraging Pega systems' leading enterprise platform capabilities, the client addressed the various challenges Payers face in Prospecting, Contracting, Credentialing, and Pricing Configuration for Providers. Our deep-expertise based solution streamlined operations across the provider lifecycle thereby ensuring increased Payers satisfaction, improved efficiency and reduced onboarding time.
Virtusa's automated solution for the client's Roster File Processing enabled a futuristic end-to-end automation of their Provide Life Cycle Management (PLM).
This effectively covered the multiple dynamics of provider data management and enabled efficient and intelligent workflow management to meet the business objectives.