A leading telecom company in the United States was grappling with significant challenges stemming from outdated, siloed, and inefficient technology systems. The company’s tech and business operations were bogged down by slow, clunky systems and outdated technologies, resulting in long query times and delayed reports and analytics.

Different teams were trapped in silos, working with slow systems that couldn't keep up with the fast-paced nature of the telecom business, along with internal business and industry demands. The company wasn't agile enough to meet customer expectations, roll out new products, or respond to competition. At this time, the company management decided to engage an expert and migrate their tech infrastructure to the cloud to bring much-needed speed to tech, business, and marketing operations.

Virtusa was shortlisted and invited to handle the challenge. Tasked with moving everything to the cloud, the goals were to eliminate redundancy, modernize technology, and achieve significant savings. The project aimed to bring faster, more efficient systems, improve feature velocity, and reduce time to market while cutting costs and preparing for future growth.

Results overview

The results were extraordinary:

$500 million saved: Virtusa revamped the entire infrastructure, resulting in massive cost reductions.
Double productivity: Operational efficiency was doubled.
150% increase in subscribers: Improved agility supported significant growth in the subscriber base.

23%

27%

$700K

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