The rapid growth and legacy deployments of the ServiceNow platform have kept several organizations from unleashing the platform’s benefits. Such businesses often struggle with overspending time and money, leading to 3X slower time to market, an antiquated experience, clunky processes, and unhealthy CMDBs (the datastore of the platform).
Organizations need an easy path to upgrade and a stable baseline to take advantage of best-of-breed functionality, stay current on the platform, and innovate at the right pace.
Virtusa’s Back to Baseline approach helps our clients enhance the ability to upgrade efficiently while resolving the earlier issues. Our approach involves how to reevaluate, followed by implementation, and finally, a rollout to the organization in a prescriptive, tried, and accurate manner.