With our solutions, you can overcome a myriad of challenges such as multiple SKUs and inconsistent demand across product lines, which severely affects aftermarket service strategies.
Prescriptive Maintenance Solution
Virtusa’s prescriptive maintenance solution built on the Pega platform is a fully integrated back end system to make daily work life easier and provide faster outcomes for front-end users. We understand the mobile offline capabilities are critical to the everyday business users.
With our solution, you can address the production facility demands like machine breakdown, delayed resolution of issues, poor product quality and dissatisfied clients, thereby improving the productivity.
Field Service Management
Field service management is a Pega based solution that improves productivity, efficiency and customer satisfaction. It’s an integrated mobile workforce that manages the whole process from the first call to the final resolution minimizing delay.
Assigning tasks, monitoring and controlling service technicians has become a complex task due to unpredictable changes, miscommunications, delays and incorrect information. Our solution addresses these challenges and improves the overall business performance.