A leading UK bank wanted to optimize its digital channels to cater to clients and prospects in small business segments. It sought to create consistent user experience across four standard browsers while ensuring compliance with DDA regulations.
In this virtual panel discussion, we understand how industry stalwarts look at innovation, how they incubate innovation.
Watch this roundtable discussion, on demand, as Virtusa and Quantexa along with other Middle East banking experts discuss how to ‚"Outsmart trade based money laundering attempts with contextual data".
A leading global bank was in the need of a scalable, secured, and proactive strategy to address the rising number of false positives in screening payments and also reduce operational expenses. Virtusa automated the sanction screening workflow using artificial intelligence and helped the bank gain over 98% accuracy in sanction screening.
A leading North American commercial lender needed an automated and integrated solution to accelerate the loan management process and improve experience for borrowers. Virtusa implemented a holistic AI solution to help the client seamlessly migrate its lending operations to cloud and increase the loan processing rate by 30%.
A leading bank wanted a cost-effective strategy to augment customer service, reduce operational expense of maintaining the contact centre, and enable customized services to customers. Virtusa implemented intelligent automation to transform the contact center resulting over $600mn savings.
To reinvent banking for SMEs, banks should focus on three key areas – Digitalization of customer experience, Automation of business processes and Investment in risk modeling.
Learn how a holistic automation strategy can enhance your bank's loan operations efficiency and create an intuitive customer experience.
In this on-demand webinar our AI experts share how they helped some of the largest financial institutions automate their sanction screening with AI.
Facing a tough collections landscape, financial institutions can use this crisis as an opportunity to accelerate use of AI and analytics tools to tackle their conundrum
Technology advancements, modeling, and data mining techniques can self-empower banks with newer ways of engaging with their customers to meet their decisioning objectives.
As the world adjusts to the 'new normal', enterprises are faced with the increasing challenge of mitigating cost on the drive to innovate. Virtusa's Digital Transformation Studio (DTS) was designed to equip enterprises with world-class engineering tools, industry assets, and certified teams to dramatically lower costs and increase the delivery speed of digital transformation.
Virtusa delivered a first-of-its-kind credit scoring model built on Pega Customer Decision Hub (CDH) for a leading Australian Bank.
In this episode of Sparking Innovation, we talk with design luminary Clive Grinyer about the role that design plays within tech-enabled innovation programs.
In this episode of Sparking Innovation, we talk with the Aon's CDO Lyle Sandler about his career path and success tactics for CDOs.
The Banking Industry, often referred to as the backbone of the economy, is currently undergoing an industry-redefining transformation.
Virtusa creates a Sustainable Investment Platform for a large European Bank, empowering asset managers with the right data and tools to drive customers’ sustainability agenda
As banks are pivoting toward strategies that are more focused on user need, features that help customers on their journey towards a better financial life are developing from optional to must-have.
With the push for sustainability so strong from both consumers of products and services, as well as governing bodies globally, a majority of companies are actively transforming to become sustainable.
For a bank, enabling a retail customer to aggregate, categorize, and visualize all accounts at a personal level through a single interface ‚ Personal Finance Management (PFM) - is not only technologically possible and desirable but is also becoming table stakes in an increasingly competitive market.
The playbook covers, among other topics, a market overview looking at the low financial literacy of global consumers, how Open Banking has created opportunities for improved spending analysis across people's accounts, different types of PFCs and a thorough overview of international PFC and PFM players in the market and the different types of personal financial coaching and managing products.
At Virtusa, we have created a white paper where we explain how banks can use technology to automate common customer requests, taking pressure off the front-line staff, while simultaneously creating a virtual contact center which home-working staff can use to deliver world-class customer service. All in just under 30 days.
Virtusa implemented a unique and integrated workflow automation system to manage and track the loan disbursement process for a leading Singapore-based multinational bank.
High maintenance cost and over-dependence on legacy applications brought down the overall operational efficiency, and the client sought to partner with Pega's oldest partner Virtusa, to address their transformation goals and decrease their time to market by 50%.