Accelerate time-to-market and achieve true customer-centricity
Insurers are slowly warming up to innovative technologies such as cloud computing as they get ready to service an increasingly digital native population. They are constantly chased by the need to increase client satisfaction, improve the efficiency of administrative operations, and manage onboarding new clients and renewals at higher rates.
Virtusa's cloud solutions for the insurance industry prioritize and optimize migration to the cloud. A digital transformation-led approach helps improve business efficacy while delivering experiences that policyholders expect across all channels. Our cloud-enabled solutions are built to simplify core processes, optimize every customer interaction, and fuel revenue growth.
Achieve faster digital transformation without compromising on cost and scalability with Virtusa-powered database modernization for cloud scale opensource and native databases.
Ensure top performance and secure operations at optimized costs with our global delivery capabilities and end-to-end managed cloud services.
Enhance customer satisfaction with our Salesforce-based solution for travel insurance claims management.
Transform your workers' compensation LoB through Salesforce
Virtusa’s workers’ compensation claims management solution is designed to handle the most demanding workers’ compensation needs. It redefines the operational processes and re-platforms the workers’ compensation line of business to Salesforce. The solution is user-friendly and intuitive. Some of the key features include enhanced automation of key business processes, seamless data transfer through an efficient integration design, end-to-end service automation using Service Cloud, and efficient and scalable data model design.
Virtusa's systematic approach of audit-migrate-enrich for migrating from Salesforce classic to lightning accelerates the cloud journey.
Take agile project management to the next level with the Virtusa SAILS solution built on Salesforce.
Salesforce has had numerous product releases over the years – in fact, one of the USPs of Salesforce is the introduction of newer solutions and the elasticity of its capabilities. In such a changing environment, companies have to adopt an agile approach to project management to succeed in Salesforce implementations.
Virtusa’s SAILS helps you do just that. Our solutions skips through all the pomp and focuses on what needs to be delivered –accelerated adoption of Salesforce solutions. SAILS is optimized for Lightning Experience, and helps you Manage Projects, Epics, User Stories, Sprints, Builds and more from any device, Integrate deployment management directly with your user stories, sprints and builds, View real time and visualized metrics including burn down charts and other dashboards, and much more.
Maximize ROI from current investments and innovate while optimizing costs.
Every organization faces the challenge of fulfilling the duel mandate – maximize ROI from existing apps and innovate by adopting new apps spread across multiple technology portfolios. This necessitates a connected app ecosystem that will help you engage with your customer in the best manner.
Virtusa’s Application Modernization Framework helps you modernize your app portfolio by systematically scoring each app across key focus areas – IT efficiency, business value, and customer value. The framework is adaptable and can be personalized for every organization based on its priorities and goals.
Master the digital advantage and transform customer experience
Virtusa’s Cloud Contact Center solution helps bring true contact center transformation—one where the customer is at the center of every decision. This approach helps improve IVR response, boost agent performance, prioritize queues, enhance self-service reduce wait and hold times, and augment agents’ skills.
The result is aimed at delivering a WOW customer experience at a fraction of the (legacy) costs.
We have partnered with some of the leading companies across the globe to plan, manage, and deliver cloud and digital engagement programs through AWS, Pega, Salesforce, and Heroku. We have vast experience in integrating nouveau technologies such as AI, IoT, robotics, and big data.